Todos os Apps!

O Alarms App é uma ferramenta de monitoramento para administradores. PBXs individuais ou todos os dispositivos dentro de uma rede podem ser monitorados extensivamente com este App. O Alarms App indica erros ativos do sistema ao administrador e informações relevantes para cada notificação de erro são exibidas.

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

Com o App Platform Manager, o administrador pode realizar a instalação e o gerenciamento dos diferentes serviços de aplicativo. Os aplicativos podem ser ativados, desativados e gerenciados por meio do App Platform Manager.

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

Você pode utilizar o Calculator App para cálculos simples, como adições, subtrações, divisões ou multiplicações e muito mais. As entradas podem ser feitas via smartphone, clique do mouse ou teclado. Funções trigonométricas, bem como medidas de ângulos e cálculos com vários sistemas numéricos são funções adicionais do App.

Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Call Forward allows one or more users to configure call forwarding for other users and PBX objects.Till october 2024 you can use this app without a license

O Call List App lista todas as chamadas recebidas e efetuadas (também chamadas em grupo). As chamadas perdidas são indicadas através de um ícone na lista do histórico de chamadas. Informações detalhadas podem ser rastreadas com precisão.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

Por meio de uma interface de usuário simples e intuitiva, o Conference App permite que os administradores criem e gerenciem salas de reunião virtuais com um clique do mouse. Através do App, os usuários podem gerir várias salas de conferência em paralelo, gerar convites para reuniões ou atribuir um PIN de acesso.

Colaboração entre grupos! Uma alternativa moderna para o e-mail: este App permite fazer acordos, desenvolver discussões ou compartilhar informações dentro de um único aplicativo.

O Connector for kuando® exibe o status de presença e a disponibilidade do usuário. Por exemplo, por meio da sincronização de status entre myApps e outros Apps de terceiros para telefonia ou conferência (como MS Teams, Zoom, Webex). Opcionalmente, o kuando® Busylight indica visualmente o respectivo status com luzes LED coloridas.

Este App permite que os administradores forneçam a todos os gateways innovaphone certificados SSL válidos. Eles são solicitados automaticamente ao provedor Let’s Encrypt, gerados e posteriormente instalados nos dispositivos locais. Os dispositivos possuem um certificado SSL válido globalmente que pode ser comunicado via https.

O innovaphone myApps Connector para Microsoft 365 sincroniza a presença do Teams e o status de chamada dos usuários do Teams com o innovaphone PBX.

The Connector for Microsoft Teams Phone allows for a straightforward connection of individual Microsoft Teams users to your innovaphone PBX. Simply log in to your Microsoft 365 account, and Microsoft Teams Direct Routing will be configured automatically. Assign phone numbers and users with just a few clicks, making setup a breeze.​ Signaling and voice transmission are encrypted and take place via our CloudSBC with server locations exclusively in Germany, requiring no additional hardware or software.

O Contacts App Service é um banco de dados de contatos e fornece um servidor LDAP para localização de contatos e resolução de números para telefones. O Contacts App Service fornece os aplicativos para pesquisa de contatos e resolução de identificação de chamadas em myApps.

Contacts Manager can keep the address data of the innovaphone Contacts App regularly synchronized with one or more external data sources.

Este serviço é utilizado para a administração de dispositivos em uma instalação - configuração, backup e gerenciamento de licenças para dispositivos alugados.

Com o DynamicTeams, é possível transformar grupos normais em equipes de serviço flexíveis, nas quais os agentes podem entrar e sair independentemente, conforme necessário. O status de presença dos agentes é exibido para cada equipe.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

O serviço coleta eventos de gerenciamento de dispositivos de uma instalação, como eventos, alarmes, Syslog.

O Fax App Service pode ser usado para enviar documentos PDF para destinatários de fax e receber faxes como documentos PDF (Fax-to-Mail). Os documentos são classificados por remetente ou destinatário. Também é possível enviar a partir da sua caixa de correio pessoal (Mail-to-Fax).

Este serviço permite salvar arquivos, compartilhar como uma pasta WebDAV, é útil para anúncios e substitui o clássico cartão CF, especialmente em ambientes virtualizados ou em nuvem.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url.

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

O App permite pesquisas simples, como a localização de um contato em um catálogo de endereços (diretório LDAP). Todos os resultados da pesquisa são exibidos de forma ordenada tanto no aplicativo Phone quanto no chat.

Another tool for diagnostic analysis is the Logging app. Administrators can use this app to view information on the installation in real-time.

The myApps Assistant brings AI to myApps. The Assistant provides an interface for apps to communicate with an externally connected AI system. This enables applications that support daily work and increase personal productivity.

Com o myPhoneKeys App, qualquer telefone de mesa innovaphone registrado (IP11x, IP10x, IP2x2, IP1x0) pode ser operado e configurado remotamente. É possível configurar teclas de função, ativar ou desativar o encaminhamento de chamadas, silenciar o toque e muito mais.

Textos curtos e anotações podem ser inseridos, editados e excluídos no Notes App como um auxílio à memória. Estão disponíveis blocos de notas de cores diferentes para um claro gerenciamento.

The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: - Fax server settings- Group Fax- Voicemail settings- Group voicemail- Clip no screening- Audio files (Upload and convert, record via the website, play and download) - Define pickup groups and program function keys - Define executive users and coworkers and program function keys - Mananage time switches more easily - Configure Exchange sync - Configure your waiting music - Call Flow Designer   The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box.  However, a reference to further flows is possible.

The PBX-Designer can be activated by different license models. When activating the GROUP function, the following features are available: Manage call pickup groupsPickup function keys individually and globally adjustableManagement of executive-secretary groupsFunction keys for executive and secretary adjustable The installation of all PBX-Designer versions is identical and only necessary once. The activation of the different features is done by importing a license key.

Presence Heartbeat improve the clarity of the myApps presence state of your employees, in which the color and the text are automatically set with a preset when the Windows screen lock is activated and unlocked again, as well as when Windows logs on and logs off/ shutdown. This works on the local Windows PC as well as in a Windows Terminal session.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com

Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.

O Profile App permite ao usuário configurar individualmente a própria conta de usuário (foto do perfil, endereço de e-mail, senha, nome de usuário). O usuário pode ainda configurar a Mobilidade e desvios de chamadas com o app Perfil, além de entrar ou sair de grupos e adicionar outros dispositivos.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.

Local de armazenamento de chamadas telefônicas gravadas: Ao gravar conversas em telefones ou linhas externas, elas são armazenadas em Recordings. É possível convertê-las em arquivos mp3. O App Service fornece aplicativos para gerenciamento de registros.

O Remote Control App é um aplicativo para acesso remoto a um PC/desktop. Este aplicativo pode ser utilizado pelo departamento de TI para suporte remoto ou como ferramenta de colaboração dentro de uma empresa.

Este serviço permite que os detalhes das chamadas telefônicas internas e externas sejam armazenados no PBX. Ele fornece listas de chamadas para o Phone App , bem como aplicativos para criar Call Reports.

Room manager is an application that allows you to manage the check-in and check-out of hotel clients. It also allows you to manage the control of the cleaning status of the rooms. The main functions of the room manager are the following: room management, registration of clients in the room, check-in and check-out, filter of available rooms, filter of clean rooms. The room cleaning control can be managed from the app and also allows you to change the status by using a combination of keys on the room telephone. With an intuitive interface, it allows the hotel reception to have complete control of the status of the rooms. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

O Search App realiza uma pesquisa de texto completo em todos os provedores de pesquisa aos quais o usuário tem acesso e exibe esses resultados em um único local.

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Com o STT App você pode ter o áudio de conferências e chamadas transcritas em texto e traduzidas. Uma conexão com o IBM Watson® é necessária para isso. (Observe que o aplicativo STT é um aplicativo para fins de demonstração).

comteloSUPERVISOR brings supervisor capability. If you want to work together efficiently, this app has many advantages.

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

Permite a administração do banco de dados do usuário: As configurações do usuário podem ser gerenciadas pelo administrador ou pelo próprio usuário. Possibilita o registro e disponibilização de fotos de perfil, assim como o cadastro de novos usuários e a redefinição de senhas. Uma pesquisa de usuário em myApps também é possível.

Este serviço permite salvar mensagens de correio de voz, convertê-las em arquivos MP3 e enviar mensagens de voz por e-mail. Ele disponibiliza os scripts de correio de voz para o objeto PBX Voicemail e também permite que você use seus próprios scripts de correio de voz. Aplicativos para ouvir e gerenciar mensagens de voz são fornecidos.

Forneça aos seus gerentes de RH (por exemplo, departamento de RH ou gerência) uma visão geral das informações sobre o horário de trabalho de todos os usuários. Configurações como o horário de trabalho e o número de dias de trabalho por semana podem ser definidas individualmente para cada usuário.

O Working User App permite que os funcionários registrem facilmente suas horas de trabalho. Todas as horas trabalhadas por dia, semana e mês, bem como uma visão geral das horas planejadas e reais, são claramente exibidas.

Este serviço permite que você provisione telefones Yealink. Os usuários podem fazer login e gerenciar telefones Yealink no Profile App. Os administradores podem gerenciar telefones Yealink no Devices App.