innovaphone in Practice

"Thanks to the new possibilities offered by the innovaphone PBX, we are much more flexible both in the office or when working from home."

Marc Rauber, Head of Information Technology and Procurement, St. Wendel

"One of the main objectives of the project was to standardize all switchboards to make it easier for citizens to reach any town administration employee by telephone (...)"

Carmen Lavado Sánchez, Head of Digital & ICT Services at the Town of Sant Boi

"[...] the new solution’s modular and open structure means that additional applications for specific services can be integrated directly into myApps."

Alberto García Espíldora, Purchasing Manager of Hotel Torreblanca

"By switching to the innovaphone system, we have taken a huge step to improve mobility and customer friendliness. Our employees particularly appreciate the clear user interface and the simple presence information."

Franz Bucher, Head of Finance and Central Services

"With the innovaphone system, a milestone has been reached in the communication of the consumer advice center and we are well positioned for the future"

Ludger Blind, IT Manager at Verbraucherzentrale NRW

"Installation was a major challenge, as upgrading and replacing server racks and patch cables was a tedious job that required each terminal in each room to be identified"

Juan Alberto García, Purchasing Department at Monarque Hoteles

"By installing the innovaphone VoIP system we have pre-empted the end of ISDN. We are implementing a future-oriented and GDPR-compliant infrastructure"

Régis Banquet, President of Carcassonne Agglo

"The biggest advantage is that you can connect to innovaphone myApps from any platform"

Jean-François Montuir, Telecom Manager at RCarré

"innovaphone myApps with its comprehensive UCC solution makes it simple and easy to work from home with the same user interface as in the office"

Andreas Kautz, Euskirchen District Administration

"From the very beginning, the innovaphone PBX Cloud solution proved to be the solution that was both the simplest and had the greatest acceptance among our employees"

Giuliano Fantato, Smart Services Manager at Garda Uno

"The pandemic required local governments to introduce and adapt new working and customer service models very quickly. "

David Puyol Pérez, Mayor of Municipality Sant Bartomeu del Grau

"The flexibility of the innovaphone myApps application was very convincing as it is open to external developments via its SDK, and has a unified, simple and cross-device user interface. "

Jean-François Montuir, Telecom Manager at Rcarré

"We have chosen innovaphone's communications solutions because they stand for reliability, efficiency and high availability. At the same time, we can rely on the highest level of security (...)"

Stefano Gaetani, Technical Director - Il Giornale

"In terms of both maintenance and costs, the new solution brings significant benefits. In terms of maintenance, the solution is much more flexible and faster."

IT department at DYNAMIC ABUTMENT® SOLUTIONS

"Our technical requirements were fully met, and everything is running smoothly. We haven't had a single incident in almost 10 years!"

Patrick Want, CFO at WBA

"Good and reliable communication is of great importance at an airport. innovaphone has proven to be a good partner."

Cyril Engels, ICT Employee at Maastricht Aachen Airport

"innovaphone myApps is an excellent solution for working from home or on the road. Our staff who travel and work out in the field are thrilled (...)"

Support System Engineer Team Leader at JUMBO

"By using this flexible communication infrastructure, we will be able to offer our customers a much higher quality of service in the future"

Jesse Reppin, Project Manager for the Project innovaphone at Hugo Hamann

"I have never experienced an interface that runs so error-free!"

Christian Furchert, System Administrator TAIFUN Software AG

"The system makes it possible for us to communicate internally between the different organizations in the group without incurring costs."

Łukasz Kurnikowski, Head of Sales and Marketing

"The product convinced us, also due to its great development potential. What’s more: With innovaphone we had found a manufacturer that took us seriously and that spoke with us – the customer – on an equal footing."

Marcel Jauch, Head of ICT at SISAG

"Administration and maintenance are now more unified, easier and less expensive. “We have shifted strongly towards Unified Communications and are available around the clock seven days a week with maximum security."

Marcio Allemand, Managing Director at AMB Sécurité

"In order to address the specific requirements of our employees and our guests, we needed an easy-to-use, manageable and scalable telephony solution for the coming years – and the innovaphone PBX covers it all."

Mathias Munoz, Managing Director Boutique Hotel Martigny

"Not only is voice quality on the innovaphone telephones excellent, the staff is delighted with the usability; the design is perfect!"

Michael Ofner, Manager Information Technology Pankl Racing Systems

"The all-round communication solution from innovaphone convinced us. The systems can be expanded with different modules which flexibly connect to existing telephone systems if there is demand! "

Dr. Peter Nagler, Manager Konverto

"We are completely satisfied with the new solution by innovaphone. Ease of use and the scalability allow us to place our trust in innovaphone even in the future - especially in regard to more sites. "

Edi Philipp, Project Manager at Flury Stiftung

"We have a production environment where different communication needs have to be met. All our employees, both in the office and in production, and of course our drivers, must be able to work flexibly.(...)"

Carine De Houwer, Belgabroed

"I've never experienced such a smooth introduction of a new telecommunications solution!"

Uwe Siller, CIO of Bitburger Braugruppe

"The IP Telephony and Unified Communications solution provided by innovaphone was the only solution that met all technological requirements.(...)"

Iván Lora, system engineer at CEIT

"Our agents appreciate the flexibility in managing inbound calls, the ability to adjust the available lines and the efficiency of remote maintenance. [...] "

Yasmina Belarbi, System Administrator at LDL CONNECT

"Overnight, more than 90% of our staff members began working from home - and everything is running smoothly! Just like that, a totally smooth process, thanks to Home Office by innovaphone."

Michael Heinrich, Head of IT Infrastructure at RZH Rechenzentrum Hartmann

"We are satisfied with the product and the integration. innovaphone myApps has simplified the maintenance and administration of the communication infrastructure (...)"

Didier Jacquemettaz, Technical Director at DransEnergie

"“The old system and the new one are worlds apart. […] We can save lots of technician hours because the configuration and maintenance of the innovaphone PBX is easy and requires far less time (...) "

Andreas Hahn, Team Leader IT Infrastructure at ERBER IT Service & Co KG

"With the innovaphone IP telephone system, we have implemented an ultramodern Unified Communications solution and are well prepared for the phase-out of ISDN in a few years’ time. (...)"

Gauthier Remacle, Managing Director GH intérim

"LUXSECURITY has grown and needed a scalable Unified Communications solution that would keep pace with future growth. An outdated system was to be replaced by a modern state-of-the-art solution"

Calogero Schifano, CEO LUXSECURITY

"We needed to address technological, economical and legal issues. The innovaphone solution covers all of these aspects. (…) "

Marc KOEUNE, Managing Director FIDUCENTER

"The innovaphone IP communication system fully met our expectations. The innovaphone solution offers a concept for a company with remote sites (...)"

Jakub Gaszak, IT Group Manager at impress Decor

"The new system fulfilled all our requirements. Transition was completed within the appointed time frame and went according to plan. The system is very stable and all components operate flawlessly!"

Witold Broda, Director of Administration at NOVOL

"The employees of our centre are not only very satisfied with voice quality but also with the easy operation of the devices!"

Gianvito De laco, In charge of ICT at the Institute for Nanotechnology in Lecce

"The innovaphone system is a sturdy communication solution which is perfectly tailored to our technological and economic needs!"

Michał Hordejuk, IT Specialist at „Nowy Szpital Wojewódzki“

"We are very pleased with the new innovaphone solution and also very pleased with the implementation by the project partner IBIS and the manufacturer innovaphone!"

Sebastion Scheer, System and network administrator, and project manager Warema

"The new innovaphone IP PBX completely meets the customer’s expectations and feedback on the new installation has been extremely positive to date!"

José Enrique López, Technical manager and project manager at ibermedia

"The innovaphone PBX was implemented over five years ago in our offices, so we can confirm its high performance and reliability first-hand!"

Sören Korf, Managing Director of SYSCON

"The main reasons for deciding in favour of the German manufacturer’s solution was the fact that innovaphone has a sophisticated solution with gradual migration to VoIP (...)"

Damián Melero, IT Manager at abba hotels

"We were particularly taken by the fact that the innovaphone system makes it easy and uncomplicated to integrate branch offices and other remote locations into the communication infrastructure (...)"

Heiko Moors, Specialist Coordinator IT Service Desk, DEG

"We were able to reduce our operating costs by some 25% compared to the old solution!"

Michael Peter, Senior IT consultant at mobene

"This project was essential for Continental/ContiTrade France, in order to bring together the telephone solution in our 230 French branches and headquarters.(...)"

Jean-Philippe Eymard, DSI Continental France Division Commerciale et ContiTrade France

"innovaphone‘s scalable, compact and serverless PBX solution met our requirements best of all!"

Claude Alvisse, Hotel Owner

"The new IP Telephony makes life so much easier. When one of our employees moves desks, for example, or in terms of adminis- tration. […]"

Michael Flämmich, Hüls Group CIO

"Our economic and technical expectations have been fully met."

Gerd Pfeiffer, IT Manager at Hengstenberg

"I am very satisfied with the solution: the fact that we now have access to the system configuration to monitor call routing, the number of active calls and audio quality"

Alberto Almagioni, Information Systems Manager at EMERGENCY

"These features have thoroughly enhanced quality and effectiveness for our business. Because of this success, we have decided to test other innovaphone applications (...)"

Dmitriy Maksimenko

"With innovaphone’s Unified Communications and VoIP solution, we now have reliable, highly scalable and cutting-edge technology from Europe."

Salah Rimani - System Administrator CASA

"The innovaphone solution is contemporary, very innovative and it saves space. All requirements are met and a solution viable for the future has been provided. (...)"

Francisco Rodriguez, CIO, FMO Münster-Osnabrück

"The innovaphone system enables Lindex to act flexibly and to open new branches in no time. It is perfectly qualified for Lindex´ demands!"

Håkan Olsson, Owner and Managing Director of HCTECH