myApps Plugin: Easy Solution for Phone Calls in Virtual Environments
Do you have employees who work on terminal server environments such as Citrix? Do you have employees who remotely access their computers at the office via remote desktop connection? This saves company resources while it offers employees much-wanted flexibility.
What if employees often need to make calls via the company network while working remotely? In this case, virtual environments are limited. In order to make and receive phone calls, you need to switch from the terminal server or remote connection to your local computer. This can become tedious.
The Solution: The myApps Plugin for Virtual Desktops
The myApps Plugin for Virtual Desktops enables audio calls via softphone in a virtual environment (terminal servers such as Citrix Workspace, Windows Remote Desktop, etc.). The plugin is installed on the local computer of the user. It starts automatically once the virtual environment is opened. The user can start and accept calls directly via the softphone without having to switch to the local computer.
Requirement:
The myApps client is installed on the VDI (Virtual Desktop Environment). The admin can centrally install the plugin (on the local computer) and the myApps client (in the VDI) – no additional configuration is required by the user.
Available for Windows, MacOS and Linux.
The plugin is available free of charge, no licensing required.
2024-08-14 | Newsticker
Automatically Generate Meeting Minutes: ISO-Compliant Documentation of Protocols
What was discussed in the meeting? Who was involved? What was ultimately decided during the meeting? These questions are important for transparent and binding business communications as well as a key component of ISO 9001, the globally recognized standard for quality management.
Our software version 14r2 has a new feature available in the Softphone App and the Phone App. With this feature, you can quickly generate the framework of a protocol within the Connect App, once the 1:1 call or virtual conference is over.
A new post will open up, with following information already included:
The hashtag #Meeting – quickly find all meeting protocols in Connect
Date, time & duration of the call
Participants with full name & position (if information is stored on the system)
Participants will be tagged – once the protocol or meeting minutes are posted, participants will see the post in their feed
All you need to do is add the content to the automatically created framework and you can post the ISO compliant protocol in no time!
2024-08-13 | Newsticker
AI Integration within the Connect App Facilitates Your Day-to-Day Work
With the Connect App, the interactive platform for digital communication, collaboration across departments is as easy as pie. Use the AI integration to make your day-to-day work even more productive:
myApps Assistant
Quickly summarize long discussions, check a post for typos and spelling mistakes before posting, make sure to find the right tone: This is what the myApps Assistant is for!
Give it a try for yourself - in our innovaphone Community. Once you have logged into the Community, please open the Connect App, select or begin a discussion and click on the icon with the sparkles at the top right of your entry field to open your myApps Assistant.
Here are some sample commands in case you need some initial inspiration:
Please summarize the entire conversation
Create a diplomatic and positive response
Could you check my meeting minutes for spelling mistakes
Create a statement on transparency within the business
What if international teams had no more language barriers? Thanks to the Translate button in the Connect App, everybody can create posts and send replies in the own native language.
All it takes is one click to get a text translation - What a useful tool for an international mindset!
By the way: It is also possible to set the translations function for every post within Connect to be translated automatically, if the post was created in another language. Here are the instructions: Open the Connect App and go the the hamburger menu at the top right corner. Now, click on User Settings and check the box for "Translate automatically".
Good to know: The translation works with an interface to DeepL. Up to 500,000 characters per month are free of charge (anything beyond requires a fee-based subscription). To lower costs, all translations are saved locally. If a text was already translated within the Connect App before, the Translations App will fall back on this previously stored translation. In this case, the characters will no longer count towards the monthly allocation of DeepL.
2024-07-29 | Newsticker
NEW Software Release – the innovaphone Software Version 14r2 is Now Available!
Look forward to numerous enhancements and latest developments for our myApps platform - which also include artificial intelligence! AI has recently been revolutionizing the digital field. Businesses profit highly from automated processes running in the background. This was one of the incentives to integrate AI directly into our Connect App - to enhance productivity. Did we spark your interest? Get more details on our 14r2 release highlights
Recordings: MiFID II and KritIS requirements, encrypted storage of recordings, proof of immutability, 4-eyes principle for accessing recordings, comment recordings via Connect integration
Switchboard App: further options for group configurations
myApps Hotkeys for App Links: Possibility to define three new hotkeys to open apps or app links
Working App: Weekly hours are flexibly customizable, improved calendar view and an API for connecting other apps
Phone App and Softphone App: Display the source of search results and open contacts directly in the source app
We look forward to your feedback. It is always a valuable contribution forthe further development of our products.
Please download the software from our Beta Store and share your feedback with us via our Connect App on the innovaphone Community.
We are happy to announce that the new Beta Version 14r2 from innovaphone is now available and ready for testing.
The beta version includes many new features and enhancements such as the overhaul of the Contacts App, Fax App, Connect App & more, as well as brand new products that help save time in corporate communication and collaboration.
NEW with BETA 1:
Contacts App: Improved display of contacts incl. profile picture & presence status
Fax App: Mail-to-Fax function & transmission report with front page
Translations App: Interface for other apps to conveniently translate user contents on the fly
Accessibility: Support for screen reader & keyboard control in the myApps client
Remote Control App: Quick support for Windows computers via remote control
myApps Plugin for Linux: Directly answer calls from a terminal server environment
Connect App: Numerous UI improvements
More information will be provided soon. We hope you enjoy testing the new Beta 14r2 and we look forward to your feedback.
Quick Guide on Integrating Websites into myApps – How to Create Your own App for a Website
Integrating a website into the myApps interface has many advantages. It allows your employees to quickly access frequently used websites via the myApps client. Here are some examples where this may come in handy: Your employees can check the meal plan of the cafeteria. You use myApps as your digital event platform and would like to add links to the agenda, information on location & accommodation, presentations & more. Your company relies on external services such as booking portals for business trips, translation tools, Wikis, etc.
Create an extra app for each respective (external) website
Step-by-step instructions:
Go ahead and open the Devices App. Click on the tab "Devices" & select the respective PBX
Now, go to "PBX/Objects"
Select the object type "App" from the left dropdown menu and confirm with "New"
Define the "Long Name" and "Display Name" and confirm with "Apply"
Open the PBX Manager and select "Templates/Config User" and select the newly created app.
2024-04-22 | Newsticker
Sant Boi Town Administration with innovaphone Installation wins @aslan Award
The innovaphone project with the town administration of Sant Boi de Llobregat, Spain, was awarded the @aslan prize* for digital transformation in public administration (category: “Improving Efficiency & Staff Experience”).
Objective of the project isto improve communication by implementing an IP telephony and Unified Communications solution. This is one key component of the roadmap to the digital transformation of the town administration, enabling remote working and the continuous improvement of services offered to the citizens.
*@aslan is a Spanish non-profit organization, made up of 190 technology companies from the ICT industry. Driven by innovation, the association provides a neutral and agile environment to boost the market and to promote new technologies such as: cyber security | intelligent networks | data management & AI | cloud & data centers | digital workspace.
Do You Have any Questions?
Please get in touch with us via our contact form and we will respond to your questions.
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