All Apps for myApps:
innovaphone Apps & Partner Apps

The Alarms App is a monitoring tool for administrators. Individual PBXs or all devices within one network can extensively be monitored with this app. The Alarms app indicates active system errors to the administrator, and relevant information for each error notification is displayed.

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

Admins use the App Platform Manager App to manage the app platform and to install / uninstall apps.

In Bosbec, you can build integrations and automations in a low code environment connected to innovaphone's PBX. Examples could be to create: Sms app ACD groups can chat with users via SMS. Create the possibility to create bookings of video meetings via the web for external parties. Integration with external services, for example retrieving groups (eg from Azure AD) or logging phone calls in a CRM.

Die Assistant App integriert künstliche Intelligenz direkt in myApps. Mit Schnittstellen zu weiteren App Services (Call List, Contacts, Softphone, Search) kann kinderleicht auf Informationen aus myApps zugegriffen werden und Arbeiten noch produktiver werden.

You can use the Calculator App for simple calculations such as additions, subtractions, divisions, multiplications as well as trigonometric functions and more. Entries can be made via smartphone, mouse click or via keyboard.

Call Forward allows one or more users to configure call forwarding for other users and PBX objects.

The Call List App lists every single incoming and outbound phone call (also group calls). Missed calls are indicated via an icon on the call history list. Detailed information can be accurately traced.

The Callback Manager app adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.

Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app.

Admins can use the Conference App to conveniently set up and manage virtual meeting rooms. Users enter these virtual meeting rooms to join online meetings directly via myApps (one app icon per myApps meeting room). They can further create invitations and administer dial-in PINs for enhanced security.

The Connector for kuando® provides visibility of the user’s presence status. The status is synchronized between myApps and other 3rd party telephony / conferencing apps (MS Teams, Zoom, Webex). Optionally, the kuando® Busylight visually indicates the status with colored LEDs.

This app allows admins to supply all innovaphone gateways with valid SSL certificates. They are automatically requested from the provider Let’s Encrypt, generated and subsequently installed on the local devices. Devices always have a globally valid SSL certificate.

Web admins can use the Widgets App to create, manage and delete contact widgets for the business website. Contact widgets provide an easy way for website visitors to get in touch with the defined agents (via phone / video call, chat, e-mail). Adjustable design elements help match the widget to the corporate design.

The Contacts App is a company directory. Users can look for contact information via the search field. This may be done by entering name, company name or telephone number. Detailed information will be displayed with one single click.

Contacts Manager can keep the address data of the innovaphone Contacts App regularly synchronized with one or more external data sources.

All devices of a cloud solution or on-premises installation are displayed and managed in the Devices app, from VoIP gateways to the end devices. Backups and updates are set up and installed in the Devices app.

The Diversion app allows users to set different callforwardings depending on internal or external callers.

Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

ESENTA I Door communication THINKING AHEAD! A wide range of options, simple operation, central configuration of doorbell plates. Uncomplicated voice and video via WebRTC as an alternative to SIP.

The Events app is a monitoring tool for administrators, just like the Alarms app. All errors that have occurred are permanently stored in the Events app. Errors that have already been resolved are also listed here. Select or all events in the app can further be deleted.

Files can easily be stored and organized with the Files app. These files can further be assigned individually and announcements to waiting queues can also be managed here.

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT. In addition, the LDAP configuration can be provisioned.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url.

Another tool for diagnostic analysis is the Logging app. Administrators can use this app to view information on the installation in real-time.

With the myPhoneKeys App, any registered innovaphone desk phone (IP11x, IP10x, IP2x2, IP1x0) can be operated and configured remotely. It is possible to configure function keys, activate or deactivate call forwarding, mute the ringtone and more.

Use the Notes App for short texts and notes to help as reminders. Notes can be created, edited and deleted. It is further possible to select different colors for the various notes.

The administrator configures the innovaphone PBX for the installation with the PBX Manager app. Waiting queues, Reverse Proxy, DECT systems and much more can be set up and managed with the PBX Manager.

The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app. Currently, the PBX-Designer app enables to manage: - Fax server settings- Group Fax- Voicemail settings- Group voicemail- Clip no screening- Audio files (Upload and convert, record via the website, play and download) - Define pickup groups and program function keys - Define executive users and coworkers and program function keys - Mananage time switches more easily - Configure Exchange sync - Configure your waiting music - Call Flow Designer   The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box.  However, a reference to further flows is possible.

The PBX-Designer can be activated by different license models. When activating the AUDIO function, the following features are available: - Management of audio files - Upload / download of *.mp3 files - Automatic offline conversion (no upload via innovaphone portal necessary) - Recording of announcements via microphone on PC - Setting of music-on-hold Installation of all PBX Designer versions is identical and only necessary once. The various features are activated by importing a license key.

The PBX-Designer can be activated by different license models. When activating the GROUP function, the following features are available: Manage call pickup groupsPickup function keys individually and globally adjustableManagement of executive-secretary groupsFunction keys for executive and secretary adjustable The installation of all PBX-Designer versions is identical and only necessary once. The activation of the different features is done by importing a license key.

The PBX-Designer can be activated by different license models.When activating the USER function, the following features are available:- Manage user- Duplicate user- Reset password- Add provisioning code- user based license managementInstallation of all PBX Designer versions is identical and only necessary once. The various features are activated by importing a license key.

Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.

The Profile App allows the user to individually configure the own user account (profile picture, e-mail address, password, username). The user can further set up Mobility and call diversions with the Profile app, in addition to joining or leaving groups and adding other devices.

Projekte jeder Größe planen, durchführen und dokumentieren: Projects bringt alle Infos und Beteiligten an einem Ort zusammen. So behalten Sie den Überblick – sowohl über den Status Ihrer eigenen Projekte und Aufgaben, als auch in interdisziplinären Teams.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

All calls can be recorded with a Recordings license. All recorded calls are clearly listed within the Recordings App. The recordings can be played back within the app. This app is ideal for critical applications where it becomes necessary to record calls, for example if phone calls are contractually binding.

The Remote Control App enables remote access to a computer. The app is a great tool for IT departments to provide remote support. It can further be used as a collaboration tool.

The Reports App displays telephony enquiries by using individually configurable filters. Reports can further be created according to specific times or time periods. Continuous analysis of successfully answered, lost or rejected phone calls provides valuable information.

The Search App performs a full-text search with all search providers to which the user has access. The results are displayed in one single location.

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration. 

Transcribe and translate audio material of conferences and calls into text format. A connection to IBM Watson® is required. Please note: The STT App is an app for demo purposes.

comteloSUPERVISOR brings supervisor capability. If you want to work together efficiently, this app has many advantages.

With this app service, written content can be translated in all apps supporting this function. Translations is a client-side API which can be used by any app and any service.

The block list allows incoming (unwanted) calls to be rejected or forwarded to an individually definable destination simply via a graphical user interface.

Dialing filters of user objects can be changed via the Filterswitch app. A search function allows extensions to be found by name or phone number. The extensions that can be found via the app can be restricted via group memberships. The same applies to the filters that can be selected in the app.The app is separated into a user and an admin version. In the user version the search for extensions is available on a simple interface. on the one hand, the admin version allows the configuration of the app, on the other hand, there is the ability to switch filters of several extensions at the same time.As an example, the app can be used in hospitals or hotels to enable the receptionist to configure dialing permissions. Without the need for administration rights at the PBX.Only extensions included in configured groups can be found in the app.Any number of groups can be defined.Unlimited number of filters available for selection.Filters configured centrally in the PBX are transferred to the app.Simple interface in the user version.Switching of filters possible without admin permissions via Devices app or PBX manager.It is possible to configure which fields (phone numbers, names etc.) are used to find extensions.In the admin version many extensions can be changed simultaneously.

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

The trizwo support app is designed to simplify support cases.The app is primarily aimed at innovaphone partners and administrators.The user can also be provided with an entry point for contacting user support.Features• Editable homepage. Contact information or procedural instructions can be stored here. Users:inside the telephone system receive contact information or links to the innovaphone partner's support.• The homepage can be edited using an integrated editor.• Configuration files and system logs are required in order to open a support ticket with innovaphone support in case of an error. The report function can be used to retrieve all necessary files and logs from relevant devices and combine them into a packed report as a ZIP file.• The list maker enables information of the user objects in the PBX to be read out as dynamically configurable lists and to be stored in different.

The trizwo Tagesschau app displays the daily news from the Tagesschau in a clear feed.

The trizwo WQ Status app displays a simple status overview of calls in a waiting queue within the app. Users of the app see an overview of the number of calls on hold on a well-structured status screen. In addition, the phone number or the name resolved by the PBX as well as the time the call has been on hold is displayed for each call.The trizwo WQ Status App collects the number of calls as well as their standby time and displays them in an overseeable waiting queue.Therefore, a detailed list of the duration of the sequence of call events is generated. The measured values are allocated for access through Prometheus and for processing by Grafana via a web server in the app.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.

This app shows all users registered at the PBX. Simply select another user to begin a chat, start a call or to send an e-mail. Users can be selected and attached to the own home screen. If a user does not wish to be listed in this app, the privacy filter can be adjusted.

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

The Working Manager App is an app for HR departments. It provides an overview of the work time information of all users. Settings such as the weekly working hours or the amount of work days per week can be configured individually for each user.

The Working User App enables employees to digitally record their working times. All hours worked per day / week / month as well as an overview of the actual working hours and the target working hours are conveniently displayed.

Yealink end devices can easily be integrated into an existing innovaphone PBX with this app. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. Yealink phones that have been provisioned can then be managed via the Devices App.