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innovaphone Licenses V14
Windows Licenses

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1. Queue Monitor License

The innovaphone Queue Monitor (iQM) is a Windows application that can depict one or two innovaphone PBX waiting queues graphically and in real time. The tool helps to better assess whether sufficient resources are available to handle inbound calls.


Licensing

Licensing takes place according to the number of waiting queues. The number of subscribed agents is irrelevant.


Specifics

  • The Queue Monitor license is activated on the innovaphone PBX. Version 9 or later must be installed on the PBX.
  • The Queue Monitor license version must be greater than or the same as the PBX software version being used (License Version).


Overview of the Queue Monitor license data

  Queue Monitor License
License type PBX-QueueMonitor13
Article number 02-00027-007
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