Visitors to a website can quickly establish contact via the contact widgets – directly at the point of interest and with their preferred communication channel. Generate high-quality contact and leads on your website. The widgets make it easy to get in touch with the business. Website visitors do not need to be redirected to separate links, and no mandatory forms need to be filled in.
Besides the possibility to start a phone call or to send an e-mail via the widget, website visitors can also send a chat message or initiate a video call. Website admins can freely choose what modes of contact shall be offered within the contact widget, and they are able to replace the defined e-mail address by a customized URL which may for example link to an online scheduling tool.
Select individual users or groups of users as dedicated agents for the contact widgets. The available contact options as well as the displayed presence information can be configured individually for each agent. Following options are available for the displayed presence status:
Depending on the presence: The agent is displayed in accordance with the myApps presence
Always online: The agent is always displayed as online and therefore always available
Boolean object: The agent is displayed in a predefined time period (e.g. during the business hours)
Select colors, font and positioning of the widgets to match your corporate design. You will not need a web designer to do so – the design of the widgets is adjusted directly within the Contact Widgets App.
For more detailed information, please visit our innovaphone Wiki.
Advantages for Your Business |
Advantages for Visitors to Your Website |
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Get in touch with us via our Contact Widgets and learn more about all features and benefits of the Contact Widgets App for your own website.
You can use the Contact Widgets App to add more applications (e.g. a calendar) via URL to your contact widgets. If you select this option, the customizable URL will replace the e-mail button.
There is no need to install any additional software. Our widget uses WebRTC technology and the video call can easily be initiated using the standard browser tools.