Phone App
Traditional Telephony and Modern UCC Functions in One Single App

The desk phone is still an integral part of most workplaces. Digitization has not changed this fact. How can we align the idea of modern, virtual collaboration with traditional devices? Quite easy, with the Phone app.

The Phone app is ideal for all innovaphone myApps users benefitting from CTI and UCC functionalities who also like to use the well-established desk phone.

What does the Phone App Offer?

The Phone app is your intuitive and easy to use interface to operate your innovaphone IP phone. All typcial functions of classic IP telephony are included: Dial, hang up, put on hold, park, 3-party conference, toggle, connect, set call forwarding, pick-up etc.

The Phone app further enables you to operate DECT handsets or IP phones of other manufacturers. Users can make video calls and participate in video conferences with just about any IP capable end device.

1 zu 1 Telefonat mit Video und Abbildung des entsprechenden Tischtelefones, über das telefoniert wird1 zu 1 Telefonat mit Video und Abbildung des entsprechenden Tischtelefones, über das telefoniert wird
Multivideokonferenz mit geteiltem BildschirmMultivideokonferenz mit geteiltem Bildschirm

With the Phone app, it only takes one click to start video calls with application sharing. Quickly share select contents of your own screen while you are talking on the phone. Users can further participate in virtual meetings with more than three people by dialling into a virtual conference room directly via the Phone app. It does not get much easier since there is no need to open a separate application (conference calls and video conferencing with innovaphone).

Send a chat message to individual users or to a group during a call. Use the search field to quickly look up contacts (internal & external). Add specific contacts to your favorites list and the indicated presence status of each user will quickly show you whether the person you would like to call is available. The Phone app further provides an integrated call list of all inbound, outbound and missed calls.

Phone App BenutzeroberflächePhone App Benutzeroberfläche

Advantages of the Phone App

  • innovaphone IP phones are seamlessly integrated into the collaborative work and communication platform innovaphone myApps.
  • Intuitive and easy control of the desk phone via the communications client myApps.
  • All traditional telephony functions as well as modern CTI & UCC features are all available in one single interface.
  • Integrated directory and presence status of other users displayed: There is no need to switch applications.

Phone App - Softphone App - RCC App: What are the Differences?

Please visit our innovaphone Wiki. Here, you will find a chart comparing the different apps and the available features.

myApps Tutorial - Phone App & Softphone App

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Is this App Exactly what Your Business Needs?

 

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