¡Descubre nuestras Apps! Apps innovaphone & Partner Apps

La App Alarms es una herramienta de monitorización para administradores. Funciona como un sistema de control integral para una sola PBX o una red de dispositivos. Con esta App, el administrador puede consultar los errores de sistema actuales y recibir toda la información pertinente en referencia a cada mensaje de error.

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

La App Platform Manager permite a los administradores gestionar, instalar y desinstalar la propia App Plattform y las aplicaciones de esta plataforma.

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

Selectable call number display for external telephony.The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.

The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.

With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)

La Calculator App permite realizar sumas, restas, multiplicaciones, divisiones y mucho más. A través del smartphone, a golpe de ratón o desde el teclado. Las funciones trigonométricas, así como las medidas de ángulos y los cálculos con varios sistemas numéricos son otras funciones adicionales de la App.

Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Call Forward allows one or more users to configure call forwarding for other users and PBX objects.Till october 2024 you can use this app without a license

Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

La Call List App enumera todas las llamadas entrantes y salientes (incluidas las llamadas grupales). Las llamadas perdidas se señalizan con un icono en el historial y todos los detalles de la llamada pueden ser rastreados al detalle.

The Callback Manager app adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app.

Mensajes privados, chats grupales, textos con emojis o envío de archivos: Chat App ofrece una solución de mensajería instantánea para empresas con funcionalidades de seguridad avanzadas y protección de datos. El usuario puede iniciar una llamada directamente desde el chat.

Mensajes privados, chats grupales, textos con emojis o envío de archivos: Chat App ofrece una solución de mensajería instantánea para empresas con funcionalidades de seguridad avanzadas y protección de datos. El usuario puede iniciar una llamada directamente desde el chat.

La Conference App permite a los administradores crear y gestionar salas de reunión virtuales: desde una interfaz de usuario sencilla e intuitiva y en un par de clics. Los usuarios pueden gestionar varias salas a través de la App, generar invitaciones o asignar un PIN de acceso.

La Conference App permite a los administradores crear y gestionar salas de reunión virtuales: desde una interfaz de usuario sencilla e intuitiva y en un par de clics. Los usuarios pueden gestionar varias salas a través de la App, generar invitaciones o asignar un PIN de acceso.

La Connect App facilita el trabajo colaborativo entre grupos. El Email como vehículo de comunicación interna pertenece al pasado: la App permite alcanzar acuerdos, debatir o compartir información relevante desde una única aplicación.

Connector for Cuando permite mostrar el estado y disponibilidad de un usuario a través de la sincronización del estado de presencia entre myApps y la telefonía de terceros/Apps de conferencia (MS Teams, Zoom, Webex). Opcional: kuando® Busylight para señalizar el estado a través de LEDs de colores.

Connector for Let's Encrypt solicita de forma automática al proveedor Let’s Encrypt, para todos los Gateways innovaphone con certificados SSL válidos, certificados que se crean e instalan en local. De este modo, los dispositivos disponen siempre de un certificado SSL válido a nivel global y pueden comunicarse a través de HTTPS.

El innovaphone myApps Connector for Microsoft 365 sincroniza la presencia en Teams y el estado de las llamadas de los usuarios de Teams con la PBX innovaphone.

The Connector for Microsoft Teams Phone allows for a straightforward connection of individual Microsoft Teams users to your innovaphone PBX. Simply log in to your Microsoft 365 account, and Microsoft Teams Direct Routing will be configured automatically. Assign phone numbers and users with just a few clicks, making setup a breeze.​ Signaling and voice transmission are encrypted and take place via our CloudSBC with server locations exclusively in Germany, requiring no additional hardware or software.

La Contact Widget App permite crear, eliminar y gestionar widgets de contacto (en formato barra lateral o tarjeta de visita). La aplicación ofrece diversos elementos de diseño personalizables para integrarlos fácilmente en un diseño corporativo y adoptar cambios en tiempo real.

Contact Apps es una libreta de direcciones corporativa. A través de un campo de búsqueda, el usuario puede localizar cómodamente un contacto a través del nombre, nombre de la empresa o número de teléfono. Toda la información está disponible en un solo clic.

Contacts Manager can keep the address data of the innovaphone Contacts App regularly synchronized with one or more external data sources.

La Devices App permite visualizar y gestionar todos los dispositivos – tanto gateways VoIP como terminales - de una instalación física o en la nube. Desde aquí, se lleva a cabo la instalación de copias de seguridad y actualizaciones.

The Diversion app allows users to set different callforwardings depending on internal or external callers.

Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.

La aplicación DynamicTeams le permite transformar un grupo de usuarios regular en un equipo de servicio flexible en el que los agentes pueden entrar y salir del grupo de forma independiente en función de las necesidades. El estado de presencia de los agentes se muestra para cada equipo.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

ESENTA I Door communication THINKING AHEAD! A wide range of options, simple operation, central configuration of doorbell plates. Uncomplicated voice and video via WebRTC as an alternative to SIP.

Al igual que la App Alarms, la App Events es también una herramienta de monitorización para administradores. La App Events archiva y conserva todos los mensajes de error, incluyendo los que ya han sido solucionados. La App permite ir borrando los Events uno a uno o todos de una vez.

Favorite Contacts allows to manage more than 32 contacts in groups for quick access. So communication over multiple departments, locations and with federation is quicker and more comfortable.Licensing: One license per service (pbx-system), no user license needed.

La Fax App permite el envío de PDFs a faxes y la recepción de faxes en PDF (Fax to mail), clasificándolos en función del emisor y/o destinatario. También es posible el envío desde el correo personal (Mail to Fax)

Files App permite el almacenaje y la gestión sencilla de archivos. Estos archivos se pueden asignar de forma individual. Lo mismo sucede con la gestión de los anuncios de la cola de espera.

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT. In addition, the LDAP configuration can be provisioned.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url.

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Internet Radio allows to pick your favorites from many radio stations. During phone calls, the radio gets muted automatically, so you can concentrate on the phone call. When the phone call ends, the radio resumes.

La App permite realizar búsquedas sencillas, tales como localizar un contacto en una libreta de direcciones (directorio LDAP). Todos los resultados de la búsqueda se muestran de forma ordenada en la aplicación de teléfono y chat.

La App permite realizar búsquedas sencillas, tales como localizar un contacto en una libreta de direcciones (directorio LDAP). Todos los resultados de la búsqueda se muestran de forma ordenada en la aplicación de teléfono y chat.

La App Logging ofrece una herramienta de diagnóstico. Con ella, los administradores de red pueden consultar toda la información sobre su instalación en tiempo real.

The myApps Assistant brings AI to myApps. The Assistant provides an interface for apps to communicate with an externally connected AI system. This enables applications that support daily work and increase personal productivity.

myPhoneKeys permite el manejo y configuración de teléfonos de sobremesa (IP11x, IP10x, IP2x2 e IP1x0) en remoto: configuración de teclas de función, activar/desactivar desvíos de llamada, silenciar el teléfono, etc.)

La Notes App permite crear, editar y borrar notas y textos breves como herramienta de apoyo para no olvidar nada importante. Las hojas del bloc de notas se clasifican en función de un código de colores para una gestión más clara.

Con ayuda de la PBX Manager App, el administrador puede configurar la PBX innovaphone para su instalación. De esta forma, la instalación o gestión de listas de espera de un Reverse Proxy o de un sistema DECT se llevan a cabo en un abrir y cerrar de ojos.

Con ayuda de la PBX Manager App, el administrador puede configurar la PBX innovaphone para su instalación. De esta forma, la instalación o gestión de listas de espera de un Reverse Proxy o de un sistema DECT se llevan a cabo en un abrir y cerrar de ojos.

El PBX Designer para innovaphone es una app de administración para la PBX local y permite una configuración simplificada y preparada gráficamente sin necesidad de utilizar el PBX Manager innovaphone. El PBX Designer pone a disposición la administración de las siguientes funciones de forma preparada: - Configuración del servidor de fax- Fax de grupo- Configuración del buzón de voz- Buzón de voz de grupo- Clip sin filtro- Archivos de audio (carga incl. conversión automática, grabación, reproducción y borrado) - Grupos de recogida de llamadas, incluida la programación de teclas - Grupos de ejecutivos/secretarios, incluida la programación clave - Interruptor temporizador - Sincronización de la bolsa - Música en espera - Diseñador de flujo de llamadas El diseñador de flujos de llamadas integrado permite al usuario de la aplicación diseñar flujos de llamadas de forma gráfica. Los flujos individuales pueden ser etiquetados y cada paso puede ser anotado. La compleja anidación e integración de anuncios, funciones DTMF, agentes, desvíos de llamadas o temporizadores están disponibles de forma simplificada, al igual que la integración de un buzón de voz o la referencia a otros flujos.

El PBX Designer puede activarse mediante varios modelos de licencia. Cuando se activa la función AUDIO, están disponibles las siguientes características: - Gestión de archivos de audio - Carga / descarga de archivos *.mp3 - Conversión automática fuera de línea (no es necesaria la carga a través del portal innovaphone) - Grabación de anuncios a través de un micrófono en el PC - Ajuste de la música en espera La instalación de todas las versiones de PBX Designer es idéntica y sólo es necesaria una vez. La activación de las distintas funciones se realiza mediante la importación de una clave de licencia.

El PBX Designer puede activarse mediante varios modelos de licencia. Al activar la función GRUPO, se dispone de las siguientes características: Gestionar grupos de recogida de llamadasLas teclas de función de recogida se pueden configurar de forma individual y globalAdministración de grupos de secretarios ejecutivosTeclas de función para ejecutivo y secretaria ajustables La instalación de todas las versiones de PBX Designer es idéntica y sólo es necesaria una vez. La activación de las distintas funciones se realiza mediante la importación de una clave de licencia.

El PBX Designer puede activarse mediante distintos modelos de licencia.Cuando la función USUARIO está activada, están disponibles las siguientes funciones:- Gestionar usuarios- Duplicar usuario- Restablecer contraseña- Añadir código de aprovisionamiento- Gestión de licencias por usuarioLa instalación es idéntica para todas las versiones de PBX Designer y sólo es necesaria una vez. Las distintas funciones se activan importando una clave de licencia.

La Phone App integra todas las funcionalidades de la telefonía clásica, tales como: marcación, colgar, aparcar llamada, conferencia a tres, transferencia de llamada, desvíos de llamada, funcionalidad pickup, etc. Además, también permite la videotelefonía y compartir archivos.

La Phone App integra todas las funcionalidades de la telefonía clásica, tales como: marcación, colgar, aparcar llamada, conferencia a tres, transferencia de llamada, desvíos de llamada, funcionalidad pickup, etc. Además, también permite la videotelefonía y compartir archivos.

Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

PhoneLink for innovaphone is an auto-provisioning app, allowing innovaphone administrators to add Snom phones seamlessly, by using the familiar innovaphone graphical interface. After going through the installation process, Snom phones can be added easily by just entering their MAC address.

Pinboard can replace the information board for notices in the company and saves eternal scrolling in chat histories. If you need or want to publish information to all users, this is the app for you. You can differentiate between long-term important information and short-term information by selecting an expiration date. In addition, this prevents the "eternal" hanging of obsolete information, e.g. in case of a change of responsibility, on the company information board.

Presence Heartbeat improve the clarity of the myApps presence state of your employees, in which the color and the text are automatically set with a preset when the Windows screen lock is activated and unlocked again, as well as when Windows logs on and logs off/ shutdown. This works on the local Windows PC as well as in a Windows Terminal session.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com

Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.

La Profile App permite al usuario configurar cómodamente su perfil (imagen de perfil, Email, contraseña y nombre de usuario), así como establecer y/o gestionar desvíos de llamadas, registrar nuevos dispositivos, entrar o salir de grupos, etc.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.

La RCC App (Remote Call Control App) permite manejar cualquier dispositivo para realizar o recibir llamadas a través de la UI intuitiva de myApps. El usuario está siempre localizable en su número de extensión habitual, con independencia del dispositivo en uso o de si se trata de una llamada entrante o saliente.

La RCC App (Remote Call Control App) permite manejar cualquier dispositivo para realizar o recibir llamadas a través de la UI intuitiva de myApps. El usuario está siempre localizable en su número de extensión habitual, con independencia del dispositivo en uso o de si se trata de una llamada entrante o saliente.

Recordings App permite la grabación de llamadas y su reproducción de forma ordenada y sencilla. Se trata de la aplicación perfecta para la grabación de llamadas en infraestructuras críticas o con relevancia contractual.

Este servicio permite el acceso remoto a un PC/escritorio o sirve como herramienta de colaboración entre 2 usuarios de una empresa. cación que permite el acceso remoto a un PC/escritorio y puede ser utilizada por el departamento.

La Reports App ofrece una visión general sobre el flujo de llamadas de una empresa. Permite utilizar filtros configurables individualmente, p. ej., para ordenar los informes según horas concretas o de las llamadas recibidas, perdidas o rechazadas, y exportarlos a varios formatos.

Room manager is an application that allows you to manage the check-in and check-out of hotel clients. It also allows you to manage the control of the cleaning status of the rooms. The main functions of the room manager are the following: room management, registration of clients in the room, check-in and check-out, filter of available rooms, filter of clean rooms. The room cleaning control can be managed from the app and also allows you to change the status by using a combination of keys on the room telephone. With an intuitive interface, it allows the hotel reception to have complete control of the status of the rooms. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

La aplicación Search App realiza una búsqueda de texto completo en todos los motores de búsqueda a los que el usuario tiene acceso y muestra los resultados en un único lugar.

La aplicación Search App realiza una búsqueda de texto completo en todos los motores de búsqueda a los que el usuario tiene acceso y muestra los resultados en un único lugar.

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration. 

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The SNcom-VccClient app is a powerful extension for the Voxtron Communication Center, offering agents an optimized work environment. Hosted in myApps, this app allows agents in the Voxtron Communication Center to easily log in via the myApps application without the need for an additional Voxtron client application, change their personal status, and efficiently handle intelligently allocated phone calls through the VCC. Another feature is the synchronization between the VCC agent status and innovaphone Presence, ensuring up-to-date status information at all times. With its responsive design, the app is perfectly usable on both the desktop and mobile version of myApps.

La Softphone App permite hacer y recibir llamadas de audio y vídeo. Para ello, lo único que se necesita es un dispositivo con conexión a internet equipado con entrada y salida de audio y cámara (para videollamadas).

La Softphone App permite hacer y recibir llamadas de audio y vídeo. Para ello, lo único que se necesita es un dispositivo con conexión a internet equipado con entrada y salida de audio y cámara (para videollamadas).

La STT App permite la transcripción de conferencias y llamadas en texto para su traducción. Esto requiere una conexión a IBM Watson® (tenga en cuenta que la aplicación STT es una aplicación con fines de prueba).

comteloSUPERVISOR brings supervisor capability. If you want to work together efficiently, this app has many advantages.

La Switchboard App integra las funcionalidades de una consola de operadora profesional en la PBX innovaphone, permitiendo una gestión sencilla y eficiente de las llamadas entrantes y de las transferencias de llamada.

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

TechAssist permite a los técnicos detectar y solucionar problemas y errores de configuración de forma rápida e independiente. Soporta tests para el análisis de la información estática y en tiempo de ejecución de un sistema. Los resultados de los test se pueden adjuntar directamente a un ticket de soporte.

Temporizador para desvíos de llamada y activación del contestador durante el horario de cierre. Con esta app, puedes especificar cuándo deben desviarse las llamadas entrantes a un número determinado, p. ej., a un buzón de voz o extensión específica.

Temporizador para desvíos de llamada y activación del contestador durante el horario de cierre. Con esta app, puedes especificar cuándo deben desviarse las llamadas entrantes a un número determinado, p. ej., a un buzón de voz o extensión específica.

The ToDoList app gives users a space for quick notes or tasks within the myApps environment. You can use it for your daily goals, quick notes or similar tasks. The entries are stored in the app's database and are available across your myApps client sessions.

Este servicio de aplicación permite traducir el contenido escrito en cualquier app que soporte la funcionalidad. Translations es un cliente API que puede ser utilizado por cualquier aplicación y servicio.

The block list allows incoming (unwanted) calls to be rejected or forwarded to an individually definable destination simply via a graphical user interface.

Dialing filters of user objects can be changed via the Filterswitch app. A search function allows extensions to be found by name or phone number. The extensions that can be found via the app can be restricted via group memberships. The same applies to the filters that can be selected in the app.The app is separated into a user and an admin version. In the user version the search for extensions is available on a simple interface. on the one hand, the admin version allows the configuration of the app, on the other hand, there is the ability to switch filters of several extensions at the same time.As an example, the app can be used in hospitals or hotels to enable the receptionist to configure dialing permissions. Without the need for administration rights at the PBX.Only extensions included in configured groups can be found in the app.Any number of groups can be defined.Unlimited number of filters available for selection.Filters configured centrally in the PBX are transferred to the app.Simple interface in the user version.Switching of filters possible without admin permissions via Devices app or PBX manager.It is possible to configure which fields (phone numbers, names etc.) are used to find extensions.In the admin version many extensions can be changed simultaneously.

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

The trizwo support app is designed to simplify support cases.The app is primarily aimed at innovaphone partners and administrators.The user can also be provided with an entry point for contacting user support.Features• Editable homepage. Contact information or procedural instructions can be stored here. Users:inside the telephone system receive contact information or links to the innovaphone partner's support.• The homepage can be edited using an integrated editor.• Configuration files and system logs are required in order to open a support ticket with innovaphone support in case of an error. The report function can be used to retrieve all necessary files and logs from relevant devices and combine them into a packed report as a ZIP file.• The list maker enables information of the user objects in the PBX to be read out as dynamically configurable lists and to be stored in different.

The trizwo Tagesschau app displays the daily news from the Tagesschau in a clear feed.

The trizwo WQ Status app displays a simple status overview of calls in a waiting queue within the app. Users of the app see an overview of the number of calls on hold on a well-structured status screen. In addition, the phone number or the name resolved by the PBX as well as the time the call has been on hold is displayed for each call.The trizwo WQ Status App collects the number of calls as well as their standby time and displays them in an overseeable waiting queue.Therefore, a detailed list of the duration of the sequence of call events is generated. The measured values are allocated for access through Prometheus and for processing by Grafana via a web server in the app.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.

The Tutorials App provides access to a collection of tutorial videos which introduce the various apps and functions of myApps. Get step-by-step instructions and information on various topics.

The Tutorials App provides access to a collection of tutorial videos which introduce the various apps and functions of myApps. Get step-by-step instructions and information on various topics.

La Users App muestra todos los usuarios registrados en una PBX. Seleccionando un contacto, es posible iniciar una llamada, escribir un mensaje de chat o un Email en un solo clic. También anclar un usuario a la pantalla de inicio. Cada usuario decide si desea ser visible para el resto de usuarios de la App o no.

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

La Voicemail App gestiona el acceso al buzón de voz. Todos los mensajes de voz están disponibles para el usuario, que puede acceder a ellos y reproducirlos de forma individual.

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

innovaphone WordGuess App propone cada día una nueva palabra a adivinar en diferentes tamaños (4 a 8 letras) e idiomas (inglés, francés, alemán, italiano, español, neerlandés). Al iniciar esta aplicación por primera vez, se ofrece al usuario una breve introducción al juego.

La Working Manager ofrece a los responsables de personal (p.ej. RRHH o equipo de dirección) una panorámica general sobre el tiempo de trabajo de todos los empleados. Ajustes como las horas de trabajo o el número de días laborables por semana pueden configurarse individualmente para cada usuario.

La Working User App permite a los empleados registrar digitalmente, y de forma sencilla, sus horas de trabajo. Las horas de trabajo diarias, semanales y mensuales se muestran de forma clara, así como un resumen de las horas de trabajo previstas vs. efectuadas.

La App permite la integración sencilla y rápida de dispositivos Yealink en la PBX innovaphone. Para ello, lo único que se necesita es la dirección MAC de los mismos. Los teléfonos Yealink aprovisionados pasan a gestionarse a través de la aplicación Devices App.

La App permite la integración sencilla y rápida de dispositivos Yealink en la PBX innovaphone. Para ello, lo único que se necesita es la dirección MAC de los mismos. Los teléfonos Yealink aprovisionados pasan a gestionarse a través de la aplicación Devices App.