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È uno strumento di monitoraggio per amministratori. Il sistema può monitorare sia singoli PBX che installazioni costituite da più dispositivi in rete. L’amministratore può visualizzare i messaggi di errore attivi sul sistema e ottenere le informazioni più rilevanti sui singoli eventi.

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

Permette agli amministratori di installare, attivare, disattivare e amministrare le diverse App. Ogni amministratore di una piattaforma myApps (dalla V13) può accedere tramite una funzione nell’Admin Tool all’innovaphone App Store in cui sono disponibili sia le App innovaphone che quelle di terzi.

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

Selectable call number display for external telephony.The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.

The byon vACD app allows users to access the byon contact center software (vACD) from the innovaphone myApps interface. This gives users the ability to manage and view key features of the vACD agent view. The integration provides a better user experience and eliminates the need to switch to a separate program or browser. In order to use the full range of functions of the byon vACD app, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.

With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)

Consente di eseguire semplici calcoli come addizione, sottrazione, moltiplicazione, divisione e molto altro. I dati possono essere inseriti tramite smartphone, mouse o tastiera. Tra le funzioni disponibili figurano anche le funzioni trigonometriche e il calcolo con diversi sistemi numerici.

Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Call Forward allows one or more users to configure call forwarding for other users and PBX objects.Till october 2024 you can use this app without a license

Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Contiene una lista cronologica di tutte le chiamate in entrata e in uscita e perse (incluse le chiamate di gruppo). Le chiamate perse sono contrassegnate da un’icona. Nel dettaglio di ogni chiamata sono accessibili tutte le relative informazioni.

The Callback Manager app adds a new feature to the innovaphone solution. A large number of objects can be monitored and missed calls can be recorded in a list for processing. Daily call statistics are also generated.Since it is a service license, no user license is required. Therefore, any number of users can be authorized to the callback list and use it.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app.

Messaggi personali e chat di gruppo - invio di testi con emoticon e file: Chat App offre una soluzione di chat aziendale sicura e soddisfa tutti i requisiti di sicurezza e protezione dei dati. Le chiamate possono essere avviate direttamente dall'applicazione.

Consente agli amministratori di sistema di creare e gestire sale conferenza virtuali con un semplice clic grazie ad un’interfaccia semplice ed immediata. Tramite la App gli utenti possono gestire più sale conferenza in parallelo, creare inviti e assegnare PIN in modo flessibile.

Ottimizza la collaborazione e la comunicazione aziendale interna. L’applicazione Connect App funge contemporaneamente da bacheca digitale, piattaforma interattiva centrale per lo scambio di informazioni e strumento per una moderna collaborazione digitale.

Attraverso la sincronizzazione dello stato tra myApps e altre applicazioni di telefonia/conferenza di terze parti (MS Teams, Zoom, Webex) è possibile fornire informazioni sul proprio stato. Opzionalmente attraverso il kuando® Busylight, che segnala il rispettivo stato con LED colorati.

Per tutti i gateway innovaphone con certificati SSL validi, i certificati vengono richiesti automaticamente al provider Let's Encrypt, creati e installati sui dispositivi locali. In questo modo i dispositivi dispongono sempre di un certificato SSL valido a livello globale e possono comunicare via HTTPS.

L'innovaphone myApps Connector per Microsoft 365 sincronizza la presenza e lo stato delle chiamate degli utenti di Teams con l'innovaphone PBX.

The Connector for Microsoft Teams Phone allows for a straightforward connection of individual Microsoft Teams users to your innovaphone PBX. Simply log in to your Microsoft 365 account, and Microsoft Teams Direct Routing will be configured automatically. Assign phone numbers and users with just a few clicks, making setup a breeze.​ Signaling and voice transmission are encrypted and take place via our CloudSBC with server locations exclusively in Germany, requiring no additional hardware or software.

Crea, elimina e gestisce i widgetdi contatto, sia Sidbar Widget che Business Card. L'applicazione offre una serie di elementi di design personalizzabili per una facile integrazione nel design aziendale e l'adozione di modifiche in tempo reale.

Funge da rubrica aziendale. Un campo di ricerca può essere utilizzato la ricerca dei contatti tramite nome, società o numero di telefono. Le informazioni dettagliate vengono visualizzate con un solo clic.

Contacts Manager can keep the address data of the innovaphone Contacts App regularly synchronized with one or more external data sources.

L’applicazione permette di visualizzare e gestire tutti i dispositivi, gateway e terminali VoIP, di un'installazione sia on-premise che in cloud. L'applicazione permette anche il backup e l'aggiornamento dei dispositivi.

The Diversion app allows users to set different callforwardings depending on internal or external callers.

Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.

Con DynamicTeams, è possibile creare team di assistenza flessibili da normali gruppi comuni, in cui gli agenti possono entrare e uscire in modo indipendente a seconda delle esigenze. Lo stato di presenza degli agenti viene visualizzato per ogni team.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

ESENTA I Door communication THINKING AHEAD! A wide range of options, simple operation, central configuration of doorbell plates. Uncomplicated voice and video via WebRTC as an alternative to SIP.

Così come la Alarm App, anche la Events App è un tool di monitoraggio per amministratori. Al suo interno si trova l’archivio di tutti i messaggi di errore che si sono verificati nel sistema, compresi quelli che sono già stati risolti. A scelta è possibile cancellare i singoli eventi o tutti gli eventi contenuti nella App.

Favorite Contacts allows to manage more than 32 contacts in groups for quick access. So communication over multiple departments, locations and with federation is quicker and more comfortable.Licensing: One license per service (pbx-system), no user license needed.

Permette di inviare documenti PDF ai destinatari di fax e di ricevere fax come documenti PDF (Fax-to-Mail). I documenti sono ordinati per mittente e destinatario.

Questa applicazione permette l’archiviazione e la gestione di file che possono essere assegnati individualmente. È inoltre possibile gestire gli annunci dei file di attesa.

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT. In addition, the LDAP configuration can be provisioned.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url.

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Internet Radio allows to pick your favorites from many radio stations. During phone calls, the radio gets muted automatically, so you can concentrate on the phone call. When the phone call ends, the radio resumes.

L'applicazione permette di effettuare ricerche p.e. nei contatti di una rubrica (directory LDAP) in modo molto semplice. I risultati della ricerca vengono visualizzati chiaramente nella Phone App e nella Chat App.

È un ulteriore strumento di diagnostica che permette agli amministratori di verificare lo stato delle installazioni in tempo reale.

The myApps Assistant brings AI to myApps. The Assistant provides an interface for apps to communicate with an externally connected AI system. This enables applications that support daily work and increase personal productivity.

Permette di gestire e configurare i telefoni fissi innovaphone (IP11x, IP10x, IP2x2 e IP1x0) da remoto. È possibile configurare i tasti funzione, impostare o annullare le deviazioni di chiamata, silenziare il telefono e molto altro ancora.

Notes App permette di creare, modificare ed eliminare dei promemoria con brevi testi e appunti. Per una gestione più chiara sono disponibili fogli virtuali di diversi colori.

L'amministratore configura l'innovaphone PBX per la sua installazione utilizzando la PBX Manager App. Ad esempio, è possibile impostare e gestire facilmente code di attesa, un Reverse Proxy o sistemi DECT, ecc.

Il PBX Designer per innovaphone è un'applicazione di amministrazione per il PBX locale e consente una configurazione semplificata e graficamente preparata senza utilizzare l'innovaphone PBX Manager. L'amministrazione delle seguenti funzioni è resa disponibile dal PBX Designer in forma preparata: - Impostazioni del server fax- Fax di gruppo- Impostazioni Voicemail- Voicemail di gruppo- Clip-no-Screening- File audio (upload con conversione automatica, registrazione, riproduzione e cancellazione) - Gruppi di risposta alle chiamate con programmazione dei tasti - Gruppi di dirigenti/segretari, compresa la programmazione chiave - Interruttore temporizzatore - Sincronizzazione di Exchange - Musica in attesa - Progettista del flusso di chiamate   Il Call Flow Designer integrato consente all'utente dell'applicazione di progettare graficamente i flussi di chiamata. I singoli flussi possono essere etichettati e ogni fase può essere annotata. La complessa nidificazione e integrazione di annunci, funzioni DTMF, agenti, deviazioni di chiamata o timer sono disponibili in modo semplificato, così come l'integrazione di una casella vocale o il riferimento a ulteriori flussi.

Il PBX Designer può essere attivato attraverso diversi modelli di licenza. Quando si attiva la funzione AUDIO, sono disponibili le seguenti funzioni: - Gestione dei file audio - Caricamento/scaricamento di file *.mp3 - Conversione automatica offline (non è necessario il caricamento tramite il portale innovaphone) - Registrazione di annunci tramite microfono su PC - Impostazione della musica in attesa L'installazione di tutte le versioni di PBX Designer è identica e necessaria una sola volta. L'attivazione delle varie funzioni avviene tramite l'importazione di una chiave di licenza.

Il PBX Designer può essere attivato attraverso diversi modelli di licenza.Quando si attiva la funzione GRUPPO, sono disponibili le seguenti funzioni:Gestire i gruppi di raccolta delle chiamateI tasti funzione del pick-up possono essere impostati individualmente e globalmenteAmministrazione di gruppi di segretari esecutiviTasti funzione per dirigente e segretaria regolabili L'installazione di tutte le versioni di PBX Designer è identica ed è necessaria una sola volta. Le varie funzioni si attivano importando una chiave di licenza.

Il PBX Designer può essere attivato da diversi modelli di licenza.Quando la funzione UTENTE è attivata, sono disponibili le seguenti funzioni:- Gestione degli utenti- Duplicazione di un utente- Reimpostare la password- Aggiunta di un codice di provisioning- Gestione delle licenze basata sull'utenteL'installazione è identica per tutte le versioni di PBX Designer ed è necessaria una sola volta. Le varie funzioni vengono attivate importando una chiave di licenza.

La Phone App include tutti i classici servizi telefonici come selezione, svincolo, attesa, parcheggio, conferenza a tre, attesa alternata, trasferta, impostazione deviazioni e risposta per assente. Inoltre sono possibili videotelefonia e condivisione dello schermo.

Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

PhoneLink for innovaphone is an auto-provisioning app, allowing innovaphone administrators to add Snom phones seamlessly, by using the familiar innovaphone graphical interface. After going through the installation process, Snom phones can be added easily by just entering their MAC address.

Pinboard can replace the information board for notices in the company and saves eternal scrolling in chat histories. If you need or want to publish information to all users, this is the app for you. You can differentiate between long-term important information and short-term information by selecting an expiration date. In addition, this prevents the "eternal" hanging of obsolete information, e.g. in case of a change of responsibility, on the company information board.

Presence Heartbeat improve the clarity of the myApps presence state of your employees, in which the color and the text are automatically set with a preset when the Windows screen lock is activated and unlocked again, as well as when Windows logs on and logs off/ shutdown. This works on the local Windows PC as well as in a Windows Terminal session.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com

Presence Favorites allows the creation of personal Presence Favorites. You can set the presence status color, the text and a time for how long this presence status should remain set before switching back to green/present. This way you can prevent forgetting to adjust the presence status after e.g. a fixed lunch break time.

Fornisce numerose opzioni per la configurazione e personalizzazione del profilo personale (impostazione dell’immagine, email, password e nome utente). Inoltre, è possibile impostare la Mobility e la deviazione di chiamata, aggiungere altri dispositivi ed entrare o uscire da gruppi.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.

Permette di controllare qualsiasi dispositivo finale e accettare o effettuare chiamate. Con questa applicazione, l'utente è sempre raggiungibile al suo numero di telefono abituale, indipendentemente dal dispositivo controllato e dal fatto che si tratti di una chiamata in entrata o in uscita.

È un’applicazione per la registrazione delle conversazioni telefoniche. La Recordings App visualizza le registrazioni in modo chiaro e ne permette la facile riproduzione. È ideale per situazioni di impiego critiche, per esempio quando una telefonata è vincolante per contratto o è necessario registrare le chiamate.

La Remote Control App è un'applicazione per l'accesso remoto a un PC/desktop. Questa applicazione può essere utilizzata dal reparto IT per il supporto remoto o come strumento di collaborazione all'interno di un’azienda.

Permette l’analisi delle chiamate e il monitoraggio del traffico telefonico attraverso filtri configurabili in base a orari specifici o periodi di tempo. L'analisi costante delle chiamate fornisce informazioni preziose sul traffico telefonico. I risultati possono essere elaborati ed esportati in vari formati.

Room manager is an application that allows you to manage the check-in and check-out of hotel clients. It also allows you to manage the control of the cleaning status of the rooms. The main functions of the room manager are the following: room management, registration of clients in the room, check-in and check-out, filter of available rooms, filter of clean rooms. The room cleaning control can be managed from the app and also allows you to change the status by using a combination of keys on the room telephone. With an intuitive interface, it allows the hotel reception to have complete control of the status of the rooms. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

La Search App esegue una ricerca full-text in tutte le fonti di dati a cui l'utente ha accesso e visualizza i risultati in un unico contesto.

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration. 

Share allows you to exchange files that are too large for email! There are also many other good reasons to share files better with this share app. Encrypted, password-protected and limitable file transfer via your OWN system.

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The SNcom-VccClient app is a powerful extension for the Voxtron Communication Center, offering agents an optimized work environment. Hosted in myApps, this app allows agents in the Voxtron Communication Center to easily log in via the myApps application without the need for an additional Voxtron client application, change their personal status, and efficiently handle intelligently allocated phone calls through the VCC. Another feature is the synchronization between the VCC agent status and innovaphone Presence, ensuring up-to-date status information at all times. With its responsive design, the app is perfectly usable on both the desktop and mobile version of myApps.

Permette di fare e ricevere facilmente chiamate audio e video, l'unico requisito è un dispositivo con accesso a Internet, ingresso e uscita audio e di funzione webcam (per le videochiamate).

Con la STT App è possibile trascrivere e tradurre in testo l'audio di conferenze e chiamate. Ciò richiede una connessione a IBM Watson®. Attenzione: la STT App è un'applicazione a scopo dimostrativo.

comteloSUPERVISOR brings supervisor capability. If you want to work together efficiently, this app has many advantages.

Permette di gestire un posto operatore moderno e professionale per l'innovaphone PBX, per sedi singole o sistemi distribuiti, senza alcuna differenze tra installazioni on-premise o in cloud. Le chiamate in entrata possono essere elaborate e trasferite in modo facile, veloce ed efficiente.

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Supporta test per l'analisi delle informazioni statiche e delle informazioni di runtime di un sistema. È possibile individuare e risolvere le configurazioni errate. I risultati dei test possono essere allegati direttamente a un ticket di assistenza. Per l'implementazione di sistemi senza errori.

Facile impostazione dei piani per la commutazione notturna e l'inoltro delle chiamate. Con questa applicazione è possibile specificare quando le chiamate in arrivo devono essere inoltrate a determinate destinazioni, ad esempio a una casella vocale o a un altro numero di telefono.

The ToDoList app gives users a space for quick notes or tasks within the myApps environment. You can use it for your daily goals, quick notes or similar tasks. The entries are stored in the app's database and are available across your myApps client sessions.

Con Translations si possono tradurre testi, in tutte le App che supportano la funzione. Translations è un Client-API e può essere utilizzata da ogni app e da ogni servizio di myApps.

The block list allows incoming (unwanted) calls to be rejected or forwarded to an individually definable destination simply via a graphical user interface.

Dialing filters of user objects can be changed via the Filterswitch app. A search function allows extensions to be found by name or phone number. The extensions that can be found via the app can be restricted via group memberships. The same applies to the filters that can be selected in the app.The app is separated into a user and an admin version. In the user version the search for extensions is available on a simple interface. on the one hand, the admin version allows the configuration of the app, on the other hand, there is the ability to switch filters of several extensions at the same time.As an example, the app can be used in hospitals or hotels to enable the receptionist to configure dialing permissions. Without the need for administration rights at the PBX.Only extensions included in configured groups can be found in the app.Any number of groups can be defined.Unlimited number of filters available for selection.Filters configured centrally in the PBX are transferred to the app.Simple interface in the user version.Switching of filters possible without admin permissions via Devices app or PBX manager.It is possible to configure which fields (phone numbers, names etc.) are used to find extensions.In the admin version many extensions can be changed simultaneously.

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

The trizwo support app is designed to simplify support cases.The app is primarily aimed at innovaphone partners and administrators.The user can also be provided with an entry point for contacting user support.Features• Editable homepage. Contact information or procedural instructions can be stored here. Users:inside the telephone system receive contact information or links to the innovaphone partner's support.• The homepage can be edited using an integrated editor.• Configuration files and system logs are required in order to open a support ticket with innovaphone support in case of an error. The report function can be used to retrieve all necessary files and logs from relevant devices and combine them into a packed report as a ZIP file.• The list maker enables information of the user objects in the PBX to be read out as dynamically configurable lists and to be stored in different.

The trizwo Tagesschau app displays the daily news from the Tagesschau in a clear feed.

The trizwo WQ Status app displays a simple status overview of calls in a waiting queue within the app. Users of the app see an overview of the number of calls on hold on a well-structured status screen. In addition, the phone number or the name resolved by the PBX as well as the time the call has been on hold is displayed for each call.The trizwo WQ Status App collects the number of calls as well as their standby time and displays them in an overseeable waiting queue.Therefore, a detailed list of the duration of the sequence of call events is generated. The measured values are allocated for access through Prometheus and for processing by Grafana via a web server in the app.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.

La Tutorial App include l'accesso a una raccolta di importanti video introduttivi e di formazione. Questi video mostrano istruzioni passo-passo su come utilizzare le varie App e le loro funzionalità.

Mostra tutti gli utenti del PBX. Dopo aver selezionato un utente è possibile avviare una chiamata, una chat o inviare una email. L’utente può anche essere inserito nella videata principale. Il filtro per la Privacy permette agli utenti di scegliere se essere visualizzati o meno nella App.

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Offre l’accesso alla propria casella vocale. I messaggi vocali sono disponibili per l'utente in modo chiaro e possono essere riprodotti in ordine a scelta.

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup  should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

innovaphone WordGuess App consente di indovinare ogni giorno singole parole di diversa lunghezza (da 4 a 8 caratteri) in diverse lingue (inglese, francese, tedesco, italiano, spagnolo e olandese). Al primo avvio viene fornita una breve introduzione al gioco.

Fornisce ai responsabili delle risorse umane una panoramica delle informazioni sull'orario di lavoro di tutti gli utenti. Impostazioni come l'orario di lavoro e il numero di giorni lavorativi settimanali possono essere configurate individualmente per ogni utente.

Consente ai collaboratori di registrare facilmente il proprio orario di lavoro. Vengono visualizzate chiaramente tutte le ore lavorate al giorno, alla settimana e al mese, nonché una panoramica delle ore previste e di quelle effettive.

Integrazione semplice e veloce dei dispositivi finali Yealink in un PBX innovaphone esistente. Per configurare i dispositivi finali corrispondenti è necessario solo l'indirizzo MAC del dispositivo. I telefoni Yealink forniti possono essere gestiti tramite la Devices App.