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È uno strumento di monitoraggio per amministratori. Il sistema può monitorare sia singoli PBX che installazioni costituite da più dispositivi in rete. L’amministratore può visualizzare i messaggi di errore attivi sul sistema e ottenere le informazioni più rilevanti sui singoli eventi.

Permette agli amministratori di installare, attivare, disattivare e amministrare le diverse App. Ogni amministratore di una piattaforma myApps (dalla V13) può accedere tramite una funzione nell’Admin Tool all’innovaphone App Store in cui sono disponibili sia le App innovaphone che quelle di terzi.

Assistant App integra l'intelligenza artificiale direttamente in myApps. Tramite interfacce a Call List, Contacts, Softphone e Search, consente un accesso rapido alle informazioni da myApps, per un lavoro ancora più produttivo.

Buttons consente l'integrazione di diversi dispositivi IoT e interfacce nell'ambiente myApps. Questa App è gratuita, disponibile con Source Code e viene fornita sotto licenza MIT.

Le funzionalità di una calcolatrice professionale direttamente in formato App. Calculator consente di eseguire calcoli rapidi e basilari, funzioni trigonometriche complesse e determinare le misure angolari. Un utilizzo comodo in qualsiasi momento e contesto operativo.

Die Call Forward Personal App ermöglicht für externe und interne Anrufe unterschiedliche Rufumleitungen für sich selbst einzustellen.

L'applicazione Call List App fornisce la cronologia delle chiamate in entrata e in uscita, incluse le chiamate di gruppo e le chiamate perse. I dettagli delle chiamate, lo stato di presenza e le opzioni di contatto come l'avvio di una chiamata, l'invio di una chat e la richiesta di richiamata facilitano i follow-up e la comunicazione.

Panoramica globale per dati decentralizzati: la Charts App mostra i dati provenienti da diverse App in grafici riassuntivi, sulla base della Statistics API. I grafici possono essere salvati, condivisi e richiamati in qualsiasi momento.

Invia messaggi privati e chat di gruppo con testi e file tramite la Chat App. L'applicazione offre una soluzione di messaggistica sicura e conforme alle linee guida sulla sicurezza e sulla privacy. Le chiamate possono essere avviate direttamente dalla Chat.

Consente agli amministratori di sistema di creare e gestire sale conferenza virtuali con un semplice clic grazie ad un’interfaccia semplice ed immediata. Tramite la App gli utenti possono gestire più sale conferenza in parallelo, creare inviti e assegnare PIN in modo flessibile.

Massima flessibilità, senza limiti di partecipanti: grazie a Conference Scaler, le conferenze possono essere distribuite su più istanze. Questa applicazione permette di gestire un numero teoricamente illimitato di partecipanti per singola conferenza (in base alle risorse hardware e software disponibili).

Conference Transcriptions genera automaticamente verbali di riunione basati sull'AI. Il meeting viene registrato, trascritto tramite il servizio Transcriptions App Service e i risultati vengono pubblicati in modo semplice e diretto su Connect.

Connect App è l'Intranet Sociale per la collaborazione digitale: chat, aggiornamenti e discussioni in un'unica applicazione, organizzata con Canali e Tag. Con il supporto dell'IA, la comunicazione diventa semplice, smart e internazionale.

Connector for kuando® sincronizza automaticamente la presenza tra myApps e altre soluzioni come Microsoft Teams, Zoom o Webex. Se desiderato, il kuando® Busylight, disponibile come optional, segnala lo stato attuale anche tramite LED sulla postazione di lavoro.

Per tutti i gateway innovaphone con certificati SSL validi, i certificati vengono richiesti automaticamente al provider Let's Encrypt, creati e installati sui dispositivi locali. In questo modo i dispositivi dispongono sempre di un certificato SSL valido a livello globale e possono comunicare via HTTPS.

Connector sincronizza la presenza e lo stato delle chiamate degli utenti del PBX innovaphone con Teams. Le voci di calendario da Teams o Exchange Online vengono trasferite e visualizzate in myApps. Ricerca e risoluzione dei numeri.

innovaphone Connector for WhatsApp consente l'utilizzo dell'API di WhatsApp Business all'interno della innovaphone Connect App. I messaggi in entrata dei numeri WhatsApp registrati possono essere pubblicati e gestiti direttamente nel canale desiderato.

I visitatori del sito web possono raggiungere le persone di contatto disponibili direttamente tramite chat, e-mail o videochiamata. La Contact Widgets App consente di integrare facilmente tali widget di contatto con contenuti e design personalizzabili nel sito web aziendale.

Contacts è la rubrica aziendale interna che centralizza tutti i dettagli di contatto utili per telefonare, chattare o inviare e-mail. Tutti i dati sono ordinati in modo efficiente e facilmente consultabili in un’unica App.

L’applicazione permette di visualizzare e gestire tutti i dispositivi, gateway e terminali VoIP, di un'installazione sia on-premise che in cloud. L'applicazione permette anche il backup e l'aggiornamento dei dispositivi.

Così come la Alarm App, anche la Events App è un tool di monitoraggio per amministratori. Al suo interno si trova l’archivio di tutti i messaggi di errore che si sono verificati nel sistema, compresi quelli che sono già stati risolti. A scelta è possibile cancellare i singoli eventi o tutti gli eventi contenuti nella App.

Fax App permette di inviare e ricevere fax direttamente in myApps come documenti PDF, organizzati chiaramente per mittente e destinatario. È anche possibile l'invio dalla propria casella di posta personale, grazie alle funzioni Fax-to-Mail e Mail-to-Fax.

Questa applicazione permette l’archiviazione e la gestione di file che possono essere assegnati individualmente. È inoltre possibile gestire gli annunci dei file di attesa.

La App IP porta tutte le funzionalità dell'innovaphone PBX come App Service sulla innovaphone App Platform. È compatibile con tutti gli attuali ambienti di piattaforma innovaphone, tra cui l'App Platform Container (dove App Platform e PBX girano di un unico container).

L'applicazione permette di effettuare ricerche p.e. nei contatti di una rubrica (directory LDAP) in modo molto semplice. I risultati della ricerca vengono visualizzati chiaramente nella Phone App e nella Chat App.

È un ulteriore strumento di diagnostica che permette agli amministratori di verificare lo stato delle installazioni in tempo reale.

Lunch permette di ordinare i pasti direttamente all'interno dell'ambiente myApps. Visualizza i menu e scansiona i preordini tramite App: rapido, senza contatti e affidabile. La tua mensa, i tuoi orari! L'App è gratuita, disponibile con codice sorgente e viene fornita sotto licenza MIT.

Integrazione fluida di dispositivi compatibili con MQTT nell'ambiente innovaphone. L'App gestisce l'elaborazione dei messaggi tra i client MQTT e offre un'interfaccia di gestione intuitiva. Supporta il controllo delle liste di accesso (ACL), la connessione di broker di terze parti e altre funzionalità.

myPhoneKeys consente l'accesso completo anche da remoto al telefono fisso per scopi di amministrazione e supporto. Tasti funzione, deviazioni di chiamata, silenziamento e altri parametri possono essere comodamente gestiti tramite l'App. È compatibile con la maggior parte dei telefoni fissi innovaphone.

Notes App permette di creare, modificare ed eliminare dei promemoria con brevi testi e appunti. Per una gestione più chiara sono disponibili fogli virtuali di diversi colori.

Phone App offre un'interfaccia intuitiva e facile da usare per controllare diversi dispositivi finali. Possono essere utilizzate funzioni CTI e di Unified Communications come chiamate audio e video, la funzione di chat integrata e la condivisione di applicazioni (Application Sharing)

Crea rapidamente sondaggi online con Polls App. L’applicazione è integrata nella Connect App e consente di ottenere risposte veloci ai tuoi sondaggi. Sono disponibili varie opzioni per query personalizzate e un processo decisionale ottimizzato.

Permette di personalizzare il proprio account utente, dall'immagine del profilo all'indirizzo e-mail, fino alla password e al nome utente. Inoltre, è possibile impostare la Mobility e la deviazione di chiamata e aggiungere altri dispositivi. Per la massima flessibilità e accessibilità!

Projects è una soluzione completa per la gestione agile dei progetti. Consente ai partecipanti di gestire centralmente compiti, responsabilità e aggiornamenti di stato, garantendo una visione d'insieme costante. È idonea per progetti di ogni dimensione, incluse le collaborazioni inter-team.

Telefonare nonostante una scarsa connessione dati? Con la RCC App non è un problema. Le chiamate possono essere avviate e ricevute in qualsiasi momento e luogo. Indipendentemente dal dispositivo finale gestito, con questa app l'utente è sempre raggiungibile al suo solito numero di telefono.

Registra le conversazioni in modo mirato e salvale centralmente con Recordings. L'App fornisce le registrazioni in modo strutturato e ne consente una facile riproduzione. Ideale quando le registrazioni delle conversazioni sono legalmente richieste o utili per motivi di sicurezza.

Questo servizio consente l'accesso remoto a un PC/Desktop o funge da strumento di collaborazione tra 2 o più utenti (multi-viewer) all'interno o all'esterno di un'azienda, indipendentemente dal fatto che utilizzino o meno myApps.

La Reports App offre informazioni dettagliate sul volume delle chiamate telefoniche, consentendo di ottimizzare la pianificazione delle capacità e la raggiungibilità. I filtri consentono di effettuare analisi, p.e. per ora, durata o reparto, delle chiamate ricevute, perse e rifiutate. I risultati possono essere esportati.

La Search App esegue una ricerca full-text in tutte le fonti di dati a cui l'utente ha accesso e visualizza i risultati in un unico contesto.

L'applicazione Settings App permette all'amministratore di configurare senza sforzo l'intera installazione. Che si tratti di code d'attesa, Reverse Proxy, sistemi DECT o altri componenti, tutto può essere facilmente impostato e gestito centralmente.

La Softphone App consente di effettuare chiamate audio e video, con funzione di chat e Application Sharing tramite PC, laptop, tablet o smartphone. Flessibile e senza hardware aggiuntivo è perfetta per lavorare in mobilità.

Con la STT App è possibile trascrivere e tradurre in testo l'audio di conferenze e chiamate. Ciò richiede una connessione a IBM Watson®. Attenzione: la STT App è un'applicazione a scopo dimostrativo.

La Switchboard App è un moderno posto operatore per l’innovaphone PBX. Le chiamate possono essere ricevute, gestite e inoltrate direttamente e rapidamente. Lo stato di presenza, le code e le chiamate attive sono visualizzati in modo chiaro, per una gestione efficiente delle chiamate.

Supporta test per l'analisi delle informazioni statiche e delle informazioni di runtime di un sistema. È possibile individuare e risolvere le configurazioni errate. I risultati dei test possono essere allegati direttamente a un ticket di assistenza. Per l'implementazione di sistemi senza errori.

Servizio notte o di deviazione di chiamata: degli orari prestabiliti assicurano massima raggiungibilità. È possibile impostare quando inoltrare le chiamate in automatico a un altro numero o alla segreteria telefonica dopo la chiusura aziendale.

Transcriptions App Service converte automaticamente i file audio in testo. I file vengono trasmessi tramite un'interfaccia a un servizio di trascrizione a tua scelta, per poi essere restituiti sotto forma di testo preciso per altre applicazioni.

Con Translations si possono tradurre testi, in tutte le App che supportano la funzione. Translations è un Client-API e può essere utilizzata da ogni app e da ogni servizio di myApps.

Pronti, via con la Tutorial App! Questa applicazione ti dà accesso a una serie di video tutorial che illustrano le varie App e funzionalità di innovaphone myApps. Troverai guide chiare, passo dopo passo, e tante informazioni utili su diversi argomenti.

Mostra tutti gli utenti del PBX. Dopo aver selezionato un utente è possibile avviare una chiamata, una chat o inviare una email. L’utente può anche essere inserito nella videata principale. Il filtro per la Privacy permette agli utenti di scegliere se essere visualizzati o meno nella App.

Offre l’accesso alla propria casella vocale. I messaggi vocali sono disponibili per l'utente in modo chiaro e possono essere riprodotti in ordine a scelta.

innovaphone WordGuess App consente di indovinare ogni giorno singole parole di diversa lunghezza (da 4 a 8 caratteri) in diverse lingue (inglese, francese, tedesco, italiano, spagnolo e olandese). Al primo avvio viene fornita una breve introduzione al gioco.

L'applicazione Working Manager fornisce ai responsabili delle risorse umane e ai manager una panoramica completa degli orari di lavoro di tutti gli utenti. Le norme sugli orari di lavoro, le modalità di lavoro part-time e i giorni di ferie possono essere configurati individualmente per ogni utente e modificati in qualsiasi momento.

Working User App permette ai dipendenti di registrare facilmente orari, pause e ferie. Le ore lavorate (giornaliere/mensili) e i saldi contrattuali sono visualizzati chiaramente e documentati per garantire la massima conformità alle normative.

Integrazione semplice e veloce dei dispositivi finali Yealink in un PBX innovaphone esistente. Per configurare i dispositivi finali corrispondenti è necessario solo l'indirizzo MAC del dispositivo. I telefoni Yealink forniti possono essere gestiti tramite la Devices App.

Analytics is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

SNcom GmbH offers “anyContact innoACD” as a standalone call/contact center solution for intelligent call processing on the innovaphone App Platform. In contrast to the standard built-in queue-based solutions, innoACD relies on intelligent skill-based routing: incoming calls are not simply distributed in the order they arrive or via call groups, but instead based on the specific skills of available agents. This ensures an optimized service experience for the caller.

In Bosbec, you can build integrations and automations in a low code environment connected to innovaphone's PBX. Examples could be to create: Sms app ACD groups can chat with users via SMS. Create the possibility to create bookings of video meetings via the web for external parties. Integration with external services, for example retrieving groups (eg from Azure AD) or logging phone calls in a CRM.

Appinion can facilitate decision-making processes by quickly and easily asking myApps users for their opinion. You can determine yourself how many answer options you offer the user to choose from. The creator of the poll sees the voting result in percent, as well as how many votes were cast. An app that every company should have installed.

AttendIA is a generative AI–powered voice bot that sits at the front line of customer interaction. Once configured with your company’s own documentation (PDFs, DOCX files, Excel sheets, websites, etc.), AttendIA can instantly answer customer queries in natural language, 24/7. In addition to providing context‐aware information, it can be programmed to perform intelligent actions as configured—such as transferring calls, sending emails, creating support tickets, or querying back‐end systems—so that routine tasks are handled automatically. Designed for seamless integration with your existing innovaphone PBX (via myApps platform), AttendIA elevates customer service by combining AI‐driven knowledge retrieval with intelligent action‐taking as configured.

With byon callpoint, byon offers a comprehensive telephone conference platform as a service. This enables the fast and uncomplicated organization of telephone conferences with customers, partners or for team meetings. Functions such as: security PIN, access control, participant overview, moderator function and many more make the callpoint platform a useful conference tool.In order to use the full range of functions of the byon telephone conferencing plattform, additional licenses must be purchased directly from byon. For a consultation as well as a test setup, please contact us at sales@byon.de.

Selectable call number display for external telephony.The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.

Professionelles Anrufmanagement Die byon vACD App ermöglicht den Nutzern den Zugriff auf die byon Contact-Center-Software (vACD) aus der innovaphone myApps Oberfläche heraus. Dadurch haben Nutzer die Möglichkeit, die wichtigsten Funktionen der Agentenansicht der vACD zu verwalten und einsehen zu können. Die Integration sorgt für ein bessere Nutzererfahrung und eventuelle Wechsel in ein separates Programm oder Browser entfallen. Um den vollen Funktionsumfang der byon vACD App nutzen zu können, sind kostenpflichtige Lizenzen direkt bei byon zu erwerben. Für eine Beratung sowie Teststellung nehmen Sie gerne mit uns Kontakt auf unter sales@byon.de

With the byon vTK Portal, customers of the byon vTK (telephone system from the cloud, based on innovaphone systems, such as IPVA or innovaphone Gateway) receive a powerful tool for managing their cloud telephone system. The functions include: Create and manage users, create groups and assign calls, manage devices and licenses, create and edit queues and announcements, view statistics and reports, bulk edit and manage user objects and much more. How you can use the byon vTK portal, which by the way is whitelabel capable and can be provided with your logo and colors, optimally for you or your customers, we will be happy to tell you in a personal consultation. Please feel free to contact us at sales@byon.de.

With byon WhoIsOn for innovaphone myApps you get an app, which displays the presence statuses of Microsoft Teams members and those of innovaphone PBX users in one interface. This means you have all participants from both worlds available in one view. In the free version of this app, it is possible to connect a client in Microsoft Teams (this requires the byon WhoIsOn Microsoft Teams app - for more information see the byon WhoIsOn article in the innovaphone Wiki) and a client from innovaphone myApps. In order to display the users, as well as their presence status from Microsoft Teams, further settings in your Microsoft Azure environment are required (- for more information see byon WhoIsOn article in the innovaphone Wiki)

Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Call Forward allows one or more users to configure call forwarding for other users and PBX objects.

Call Info can show you important information about the caller in your myApps Phone App for easier and more qualitative (customer) communication. The app obtains the information from an external LDAP server, which in turn can collect its information from a wide variety of sources. With the editor integrated in the Admin App, you can create your individual display template so that more important information can be highlighted with bold letters, a larger font or color.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Call Info Plus kann Ihnen individuell gestaltbare Informationen zum Anrufer in der Phone App aus einem z.B. CRM oder ERP anzeigen. Hierzu braucht es die Contacts Manager App.

Call Manager: Mehr Effizienz im Anrufmanagement. Gesprächsnotizen erfassen, Anrufverläufe durchsuchen und filtern, die Telefonhistorie sowie offene Rückrufe eines Kontakts direkt in der Phone App einsehen, Kollegen-Notizen abrufen, Rückrufe verwalten und Kontakte in Favoritengruppen organisieren – alles in einer App.

Callback2 is an app, which manages the callbacks of your company. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Every callback has a priority level, a status and an optional notice. These attributes can be changed by the sender or creator. Callbacks can be passed to other users or when finished moved into a history. All data changes of a callback are saved and can be seen by the users related to this. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

Camera allows an employee to easily access the MJPEG video image from one or more IP cameras. We welcome suggestions for future versions of this app.

The Connector for Microsoft Teams Phone allows for a straightforward connection of individual Microsoft Teams users to your innovaphone PBX. Simply log in to your Microsoft 365 account, and Microsoft Teams Direct Routing will be configured automatically. Assign phone numbers and users with just a few clicks, making setup a breeze.​ Signaling and voice transmission are encrypted and take place via our CloudSBC with server locations exclusively in Germany, requiring no additional hardware or software.

Contacts Manager can keep the address data of the innovaphone Contacts App regularly synchronized with one or more external data sources.

Doorbell displays a high-resolution image of the corresponding video doorbell in myApps even before the call is answered and enables direct door opening by means of a displayed button, instead of overburdening the user with poor image quality and key combinations that have to be remembered for such an actually simple process.

Con DynamicTeams, è possibile creare team di assistenza flessibili da normali gruppi comuni, in cui gli agenti possono entrare e uscire in modo indipendente a seconda delle esigenze. Lo stato di presenza degli agenti viene visualizzato per ogni team.

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

With emailOK, you can quickly and reliably check emails, text messages or WhatsApp messages for authenticity. Simply paste the message text into the window, click on “Analyze” and read the result in traffic light colors. This allows you to recognize risks and phishing attempts immediately and keep your communication secure.

ESENTA I Door communication THINKING AHEAD! A wide range of options, simple operation, central configuration of doorbell plates. Uncomplicated voice and video via WebRTC as an alternative to SIP.

Favorite Contacts allows to manage more than 32 contacts in groups for quick access. So communication over multiple departments, locations and with federation is quicker and more comfortable.Licensing: One license per service (pbx-system), no user license needed.

File Transfer ti permette di scambiare file che sono troppo grandi per le e-mail! Ci sono anche molti altri ottimi motivi per preferire questa App per lo scambio di file. Trasferimento file crittografato, protetto da password e limitabile, tutto tramite il TUO sistema.

With the Gigaset DeskPhone App, it is possible to zero-touch-provision Gigaset DeskPhones of the P-Series. Additionally, the phonebook and the keys can be mirrored onto the DeskPhones. In addition to the favourites, the function keys (Partner, SpeedDial, Boolean) can be configured. The order of these keys and their position on the deskphone can be customised for each device, just as settings for the headset, language and much more can be adjusted.Furthermore, the local innovaphone directory as well as the ability to customize and control call forwarding, groups, presence, working and Boolean objects are provided as a PBX menu.

The Gigaset Feature Control App acts as an add-on to the Gigaset Provisioning App. It provides a PBX menu on Gigaset professional handsets, offering the ability to customize and control call forwarding, groups, presence, and working app.

The Gigaset Provisioning App enables automatic IPUI provisioning of Gigaset DECT devices on the Gigaset Nx70 IP DECT, allowing devices to be added or removed remotely. It also allows the configuration of the phonebook, with up to three phonebooks available simultaneously. Contacts, innoavphone LDAP and a custom LDAP directory set up manually.

comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members

Holidays allows you to automatically incorporate public holidays and, optionally, school holidays into your existing PBX time schedules. The settings can be applied manually or automatically for each year.

Hotdesk allows an easy change of telephones when you change your workplace. This can be done by one click in the windows myApps Client. Tested with innovaphone and SNOM telephones.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access.

iFrame is an application that allows you to centrally and easily manage access to a company's corporate application website which is iframe compatible for example ERP, CRM or other information systems and you could decide to add the user SIP ID or an user individual string to the configured url.

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

The app inno2TANSS needs the ticketsystem "TANSS®" and a licensed innovaphone reporting. The app pushes the call information to the ticketsystem. In the ticketsystem you can use the integrated call lists and you got visualise the call information in your timelines. Everything will be configured in the inno2TANSS admin app, and then it works in the background, no app for the user needs to be started. Licensing: You need one license for one PBX and ticketsystem connection. No user licensing. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Internet Radio allows to pick your favorites from many radio stations. During phone calls, the radio gets muted automatically, so you can concentrate on the phone call. When the phone call ends, the radio resumes.

MobiApp Demo – Discover the mobile solution for alerting, location tracking, and communicationMobiApp brings alerting and communication directly to mobile devices, enabling fast and clear responses—even for lone workers and in critical situations.The MobiApp Demo is available in the innovaphone myApps portal and provides an overview of the features and possibilities of the MobiCall alarming solution “MobiApp”, powered by NewVoice International. After opening the app, users are presented with a welcome message and a start screen explaining that they can navigate through the app by swiping left or right

PBX Designer per innovaphone è una potente applicazione di gestione per il PBX innovaphone on-premise. Consente una configurazione grafica e intuitiva del sistema telefonico senza richiedere l'uso di innovaphone PBX Manager. La sua interfaccia utente chiara semplifica notevolmente le complesse attività amministrative, rendendole più efficienti.Le seguenti funzioni sono gestite centralmente e rese facilmente disponibili tramite PBX Designer:- Configurazione del server fax- Gestione fax di gruppo- Configurazione della segreteria telefonica (voicemail)- Segreteria telefonica di gruppo- CLIP no Screening (globale e specifica per utente)- Gestione dei file audio (caricamento con conversione automatica, registrazione, riproduzione ed eliminazione)- Gruppi di risposta alle chiamate (call pickup) con programmazione automatica dei tasti- Gruppi dirigente/segretaria con programmazione automatica dei tasti- Funzioni di controllo basate su fasce orarie- Sincronizzazione con Exchange- Gestione della musica di attesa- Gestione utenti, inclusa la gestione delle licenze- Call Flow Designer grafico- Sincronizzazione Active Directory/LDAP- Call Flow DesignerIl Call Flow Designer integrato consente la creazione e la gestione grafica dei flussi di chiamata. I singoli flussi di chiamata possono essere denominati e corredati di commenti o documentazione. Processi di chiamata complessi – come quelli che coinvolgono messaggi vocali, input DTMF, agenti, inoltro di chiamata, controlli temporali o integrazione della segreteria telefonica – vengono configurati in modo intuitivo tramite l'interfaccia grafica. Anche il collegamento tra più flussi di chiamata risulta notevolmente semplificato.La sincronizzazione integrata con Active Directory/LDAP consente la connessione a più server di directory tramite connessioni LDAPS sicure. Sono supportati sia ambienti multi-forest che multi-dominio. Gli utenti possono essere importati automaticamente nel sistema telefonico. Utilizzando regole di mappatura definite dall'utente, elementi quali licenze, flussi di chiamata o altre configurazioni del PBX possono essere assegnati automaticamente a utenti specifici.

Phone Control allows the user to mute his phone in homeoffice while beeing in the office and vice versa. The user also gets a list of phone devices where he is currently logged in.

PhoneLink for innovaphone is an auto-provisioning app, allowing innovaphone administrators to add Snom phones seamlessly, by using the familiar innovaphone graphical interface. After going through the installation process, Snom phones can be added easily by just entering their MAC address.

Pinboard can replace the information board for notices in the company and saves eternal scrolling in chat histories. If you need or want to publish information to all users, this is the app for you. You can differentiate between long-term important information and short-term information by selecting an expiration date. In addition, this prevents the "eternal" hanging of obsolete information, e.g. in case of a change of responsibility, on the company information board.

Presence Heartbeat verbessert die Klarheit des myApps Präsenz Status Ihrer Mitarbeiter, in dem automatisch bei Aktivierung der Windows Bildschirm Sperre und beim wieder Entsperren, sowie beim Windows Anmelden und Abmelden/ Ausschalten der Presence Status mit einer Voreinstellung die Farbe und der Text gesetzt wird. Dies funktioniert beim lokalen Windows PC genauso wie in einer Windows Terminal Sitzung.Lizenzierung: Eine Lizenz pro Benutzer mit einer beliebigen Anzahl von Geräten. Keine Floating-Lizenzierung, nur die Benutzer, die eine konfigurierte Lizenz haben, haben Zugriff. Für die Lizenzierung und Testlizenzierung kontaktieren Sie bitte myApps-sales@mediarunway.comDen aktuellen Preis erfahren Sie auf www.MediaRunway.com/myApps

Presence Favorites ermöglicht das Anlegen von Presence Favoriten. Einstellbar sind die Presence Statusfarbe, der Text und eine Zeit, für wie lange dieser Presence Status eingestellt bleiben soll, bevor wieder zurück auf grün/anwesend gewechselt wird. So kann man einem Vergessen des Presence Status Anpassen nach z.B. einer festen Mittagspausenzeit vorbeugen.

With the Provisioning DECT app for Yealink, Yealink DECT devices can easily and quickly be integrated into an existing innovaphone PBX. All you need for the configuration (provisioning) of the respective end devices is the corresponding MAC address of the device. The Yealink phones that have been provisioned can then be managed via the Devices app.The app is a representative example for the integration of additional IP phones from other manufacturers. With our completely open and expandable platform architecture of myApps, we enable the development of provisioning apps for end devices from almost any manufacturer.

Queue Board is an easy way to improve the quality of your corporate communication by using this app to get an overview (live and the supervisor also historical) of the waiting time and the number of callers. You can see how many callers and after how long these callers gave up the wait. Give each individual team member (call agent) and the supervisor an easy way for all team members to log in or out of the group. If you want to keep an eye on several waiting queues at the same time, simply open the desired waiting queues next to each other on the supervisor monitor or visible to the team on a larger display. The information can just as well be viewed mobile on a smartphone. In addition, the following can be configured in the app: wrap-up time, how active agents are counted, alarm thresholds and the resetting of values. A supervisor can also be a call agent at the same time.

Room manager is an application that allows you to manage the check-in and check-out of hotel clients. It also allows you to manage the control of the cleaning status of the rooms. The main functions of the room manager are the following: room management, registration of clients in the room, check-in and check-out, filter of available rooms, filter of clean rooms. The room cleaning control can be managed from the app and also allows you to change the status by using a combination of keys on the room telephone. With an intuitive interface, it allows the hotel reception to have complete control of the status of the rooms. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Die App Sendnumber erweitert die innovaphone-Lösung um ein neues Feature. Nutzer können ganz einfach aus einer Liste von zugeordneten Waiting-Queue-Nummern auswählen, welche Rufnummer bei ausgehenden Anrufen angezeigt bzw. signalisiert werden soll.

Service24h is the solution for the on-call service, where service staff should ring one after the other and in a specific order to take over a pending service call. And creating the service sequence is very easy with the user app or automatically via an API.

Sites manager is an application that allows you to centrally and easily manage access to a company's corporate applications (ERP, CRM, other information systems, etc. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

The SNcom-VccClient app is a powerful extension for the Voxtron Communication Center, offering agents an optimized work environment. Hosted in myApps, this app allows agents in the Voxtron Communication Center to easily log in via the myApps application without the need for an additional Voxtron client application, change their personal status, and efficiently handle intelligently allocated phone calls through the VCC. Another feature is the synchronization between the VCC agent status and innovaphone Presence, ensuring up-to-date status information at all times. With its responsive design, the app is perfectly usable on both the desktop and mobile version of myApps.

Con snom Hospitality, il provisioning e la gestione dei telefoni Snom Hospitality diventano più semplici che mai. Questa applicazione consente agli amministratori di configurare e gestire i propri telefoni snom in modo rapido e comodo, direttamente tramite la familiar interfaccia grafica di innovaphone. Che si tratti di singoli telefoni o di installazioni complesse in hotel e altre strutture ricettive, snom Hospitality garantisce un provisioning efficiente e affidabile. Ciò consente di risparmiare tempo, ridurre i tempi di configurazione e semplificare l'amministrazione. Ogni modello di telefono supportato dispone di un'area di configurazione dedicata, che offre l'accesso a tutte le funzioni e impostazioni disponibili per quel dispositivo specifico.

comteloSUPERVISOR brings supervisor capability. If you want to work together efficiently, this app has many advantages.

TANSS TK PopUp lets caller information appear in the TANSS® when a call comes in, and then automatically fades out a few seconds after the call ends. Create a better customer experience without clicking and typing.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

TIMIO. Contact Center expands innovaphone myApps with a comprehensive omnichannel solution for professional service communication.Service inquiries via phone, email, and web chat are not only intelligently routed but also managed in a structured manner throughout the entire handling process: from capture and routing to CRM integration, context-based processing, and transparent analysis.The result is a contact center that goes far beyond traditional queues, ACD logic, or simple call distribution. 100% software made in Germany, integrable, scalable, and AI-ready.The app requires a TIMIO. Contact Center (cloud-based or on-premises).

The ToDoList app gives users a space for quick notes or tasks within the myApps environment. You can use it for your daily goals, quick notes or similar tasks. The entries are stored in the app's database and are available across your myApps client sessions.

Die Blocklist ermöglicht es, einfach über eine grafische Oberfläche eingehende (ungewollte) Anrufe abzulehnen oder an ein individuell definierbares Ziel weiterzuleiten.

Dialing filters of user objects can be changed via the Filterswitch app. A search function allows extensions to be found by name or phone number. The extensions that can be found via the app can be restricted via group memberships. The same applies to the filters that can be selected in the app.The app is separated into a user and an admin version. In the user version the search for extensions is available on a simple interface. on the one hand, the admin version allows the configuration of the app, on the other hand, there is the ability to switch filters of several extensions at the same time.As an example, the app can be used in hospitals or hotels to enable the receptionist to configure dialing permissions. Without the need for administration rights at the PBX.Only extensions included in configured groups can be found in the app.Any number of groups can be defined.Unlimited number of filters available for selection.Filters configured centrally in the PBX are transferred to the app.Simple interface in the user version.Switching of filters possible without admin permissions via Devices app or PBX manager.It is possible to configure which fields (phone numbers, names etc.) are used to find extensions.In the admin version many extensions can be changed simultaneously.

The trizwo Jitsi app consists of a user and an admin component.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.With the latter, Jitsi video conference rooms can be predefined, which remain permanently available and can be entered with one click via the Jitsi User App.The trizwo Jitsi App thus simplifies the organisation of the conference rooms of the free Jitsi video conferencing solution and facilitates handling for repeated use. The conference rooms can either be created via the public free Jitsi server (https://meet.jit.si) or via one's own.An extension with additional functionalities is in preparation.Important: The trizwo Jitsi app is currently only functional in the browser environment. It is expected that it will also be usable in the launcher from innovaphone version v13r3.Jitsi Meet in comparison with and without trizwo Jitsi AppJitsi Meet, the original Jitsi software, conceptually provides purely dynamic rooms for video conferences, which are accessible via an individual web URL link. This means that a room is only opened at the time of need and cannot be created on the server in advance.One level lower, a distinction must be made between the room name and the web access link.If a room is created as a moderator or initiator of a session, an invitation with the corresponding access link can be sent to this room via Jitsi Meet.After the last participant has left, the room is eliminated from the server and no longer exists.Once a room has been entered, however, it is noted in the browser cache of the respective users and is suggested to them when they call it up again.In reality, however, this room does not exist or no longer exists on the server at this time. It would only be (re-)created when it is called up by the first user with the corresponding rights.If the browser cache is cleared, the room or the room link is no longer known and cannot be used again.

The trizwo support app is designed to simplify support cases.The app is primarily aimed at innovaphone partners and administrators.The user can also be provided with an entry point for contacting user support.Features• Editable homepage. Contact information or procedural instructions can be stored here. Users:inside the telephone system receive contact information or links to the innovaphone partner's support.• The homepage can be edited using an integrated editor.• Configuration files and system logs are required in order to open a support ticket with innovaphone support in case of an error. The report function can be used to retrieve all necessary files and logs from relevant devices and combine them into a packed report as a ZIP file.• The list maker enables information of the user objects in the PBX to be read out as dynamically configurable lists and to be stored in different.

Die trizwo Tagesschau App zeigt die tagesaktuellen Nachrichten der Tagesschau in einem übersichtlichen Feed an.

The trizwo WQ Status app displays a simple status overview of calls in a waiting queue within the app. Users of the app see an overview of the number of calls on hold on a well-structured status screen. In addition, the phone number or the name resolved by the PBX as well as the time the call has been on hold is displayed for each call.The trizwo WQ Status App collects the number of calls as well as their standby time and displays them in an overseeable waiting queue.Therefore, a detailed list of the duration of the sequence of call events is generated. The measured values are allocated for access through Prometheus and for processing by Grafana via a web server in the app.This app requires a licence for use in future versions greater than v13r2sr29 (131022).Please purchase a corresponding licence before the next update.

All employee data and project roles at a glance: skills, goals, contacts, awards, team structures and more – searchable, connected, and centralized. For HR, managers, and anyone who wants to make talent visible across the organization.

VIP Call allows you to create a Fastlane ticket for VIP customers and other calls using a PIN. So that a team can be prioritized or an employee can be reached directly. This enables a better experience on both sides of the phone line, can speed up processes and increase customer satisfaction.Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.comYou can find out the current price at www.MediaRunway.com/myApps

Voconix is a pro voice message generator with multilingual AI, designed to be mixed with a catalog of 8,000 royalty-free and commercial music tracks

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wakemeup makes the automatic call at the established date and time. The call queue is configured to load the audio file that wakemeup should play during the call. The application records the result of the call. Licensing One license per user with any number of devices Specifics This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Every conversation matters. Missed details, unclear agreements or fragmented communication can slow down teams and increase operational risk. XQv Recording captures every conversation safely and centrally, giving your organisation a reliable source of truth whenever clarity and accountability is needed.